13007 Sherman Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Diane S
Sergio Dominguez was great, I was very pleased with him. He’s very nice, explained what needed to be done and took care of it on the spot… Thank you Sergio
Bertha B
Bernardo was excellent. Explained everything that needed repair. Thorough and quick
Customer service response - Thank you for your positive feedback, Bertha! We're glad to hear that Bernardo was excellent, thorough, and quick in explaining everything that needed repair.
Sears Home Services on June 05, 2025
Erik D
Speedy and timely service!
Customer service response - Thank you for your positive feedback, Erik! We're glad to hear that you received speedy and timely service.
Sears Home Services on June 05, 2025
Martha B
Juan was a true professional and very good communicator regarding our dish washer concerns. He`s a listener and his work ethic says a lot about your company.
Customer service response - Thank you for your positive feedback, Martha! We're glad to hear that Juan was a true professional and an excellent communicator regarding your dishwasher concerns.
Sears Home Services on June 04, 2025
Carlo G
Tech arrived on time. Called before coming. Explained issues and proper use of appliances and answered question. Exceptional customer service.
Customer service response - Thank you for your positive feedback, Carlo! We're glad to hear that our tech provided exceptional customer service and explained everything clearly.
Sears Home Services on June 04, 2025
Isabella M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 05, 2025
erin R
Francisco was excellent! Great customer service skills. He fixed my dryer and answered all my questions with a smile.
Customer service response - Thank you for your positive feedback, Erin! We're glad to hear that Francisco provided excellent service and answered all your questions with a smile.
Sears Home Services on June 03, 2025
Jan C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 03, 2025
Lily I
thank you for your service
Customer service response - Thank you for your positive feedback, Lily! We're happy to have provided you with our service.
Sears Home Services on June 01, 2025
Paulette D
The time between 8 and 13. Would have been nice if tech call around 8 to say how many jobs he had ahead of me. Appox time he would get here
Customer service response - Thank you for your feedback, Paulette! We appreciate your suggestion and will work on improving communication regarding appointment times.
Sears Home Services on May 29, 2025
