13007 Sherman Way Reviews

Read reviews from customers who used our services at 13007 Sherman Way


Total reviews

653


Average Rating

4.7/5

August 08, 2024
Overall rating

Omar A,

Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.

Sears Home Services on 1723160781830

August 08, 2024
Overall rating

Great job from Frank!!!

Dale M,

Customer service response - Thank you for your positive feedback; we're thrilled to hear you were satisfied with Frank's work!

Sears Home Services on 1723161427087

August 08, 2024
Overall rating

Peter B,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1723160781876

August 07, 2024
Overall rating

He came in time and he knew. his job Thank you

Daniel R,

Customer service response - Thank you for recognizing our punctuality and expertise! We're thrilled to have met your expectations.

Sears Home Services on 1723083452952

August 06, 2024
Overall rating

Professional and polite. Provided an explanation of service at all times.

Ana G,

Customer service response - Thank you for highlighting our professionalism and communication; we appreciate your feedback!

Sears Home Services on 1723002015577

August 04, 2024
Overall rating

Excellent diagnosis of the problem. The part came in a few days, he installed it, and everything is working fine now.

Bill S,

Customer service response - We are thrilled to hear about your positive experience with our diagnosis and repair service. Thank you for taking the time to share your feedback!

Sears Home Services on 1722769915916

August 04, 2024
Overall rating

Awesome experience with my Sears Repair Technician Juan. He updated me on his arrival time and was very knowledgeable and professional. He also had all the necessary replacement parts and equipment to complete the repair in one visit. Thank you Juan.

carlos M,

Customer service response - We're thrilled to hear about your positive experience with Juan and our team’s ability to complete your repair in one visit. Thank you for choosing us and taking the time to leave a review!

Sears Home Services on 1722769850460

August 01, 2024
Overall rating

I gave him five stars for coming because I’ve been waiting for this appointment for two days and they threw in two extra service calls and he still came at like 530 at night to fix my washer. He was fast and he efficient when I really appreciated him coming.

Sharon J,

Customer service response - Thank you for sharing your positive experience and for acknowledging our dedication to service, even after hours. Your satisfaction is our top priority!

Sears Home Services on 1722561098890

July 27, 2024
Overall rating

Nasrin A,

Customer service response - Thank you so much for the fantastic 5-star rating, Nasrin! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1722177877693

July 27, 2024
Overall rating

Adrian A,

Customer service response - Thank you so much for the fantastic 5-star rating, Adrian! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1722178220888

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