13007 Sherman Way Reviews

Read reviews from customers who used our services at 13007 Sherman Way


Total reviews

622


Average Rating

4.7/5

February 17, 2026
Overall rating

Stanislav was great. Friendly, professional, efficient. But I have a problem with being charged $100 for a repair, when for the last 23 years I was never charged for a Sears repair with my Sears Master Protection Plan.

Jay W,

Customer service response - Thank you for your feedback, Jay! We're glad to hear Stanislav provided great service, but we recommend contacting us directly to discuss the charge under your Sears Master Protection Plan.

Sears Home Services on 1771288500058

February 17, 2026
Overall rating

(Translated by Google) Excellent service, very professional and diligent staff members! (Original) Efectividad en el servicio, muy profesional y diligentes los miembros del staff !

Jaime O,

Customer service response - ¡Gracias por tus comentarios positivos, Jaime! Nos alegra saber que encontraste nuestro servicio efectivo, profesional y diligente.

Sears Home Services on 1771288579291

January 29, 2026
Overall rating

Excellent work

Richard M,

Customer service response - Thank you for your positive feedback, Richard! We're glad to hear you found our work excellent.

Sears Home Services on 1769746667853

January 25, 2026
Overall rating

My service technician was excellent. She explained everything and made sure I had all the information I needed for my replacement.

Claire,

Customer service response - Thank you for your positive feedback, Claire! We're glad to hear your service technician was excellent and thorough in providing all the necessary information for your replacement.

Sears Home Services on 1769394441773

January 25, 2026
Overall rating

al R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1769395698593

January 25, 2026
Overall rating

Marietta A,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1769395698519

January 21, 2026
Overall rating

Francisco was terrific. My dryer actually dries now and he even cleaned up the dust behind the dryer.

Leslie L,

Customer service response - Thank you for your positive feedback, Leslie! We're glad to hear Francisco was terrific and that your dryer is working well now, along with his extra effort in cleaning up.

Sears Home Services on 1769047106924

March 23, 2026
Overall rating

Tony arrived on time and was very pleasant to work with. He was here for an AC checkup, which is included with our home warranty. He explained each step to me as he worked Our AC was working well and after hearing how the system worked I felt confident that we will weather a hot summer to come with ease.

patricia C,

Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear our repair person was efficient, clear in explanations, and punctual, providing a service you were pleased with.

Sears Home Services on 1768880759166

January 12, 2026
Overall rating

Repair person very nice man , very friendly and knowlagable

Kevin M,

Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear our repair person was friendly and knowledgeable.

Sears Home Services on 1768266483305

January 11, 2026
Overall rating

Fixed my dryer. Professional and friendly. Would definitely recommend.

HOPE M,

Customer service response - Thank you for your positive feedback, Hope! We're glad to hear your dryer was fixed professionally and that you found our service friendly and recommendable.

Sears Home Services on 1768181418013

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