13007 Sherman Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (454 reviews)

susana G

June 11, 2025

On time and polite. Worked efficiently and got it done.

Source: Google

Customer service response - Thank you for your positive feedback, Susana! We're glad to hear that our technician was on time, polite, and worked efficiently.

Sears Home Services on June 12, 2025

Brad N

June 11, 2025

Had a great experience. The problem was diagnosed and I was given some great advice which is saving me $$$$

Source: Google

Customer service response - Thank you for your positive feedback, Brad! We're glad to hear that you had a great experience and received helpful advice that is saving you money.

Sears Home Services on June 10, 2025

Ken P

June 11, 2025

It took a few to get the necessary parts and schedule the actual repair but once we had everything, the repair was handled professionally and quickly.

Source: Google

Customer service response - Thank you for your positive feedback, Ken! We're glad to hear that once the parts were in, the repair was handled professionally and quickly.

Sears Home Services on June 10, 2025

Diane S

June 08, 2025

Sergio Dominguez was great, I was very pleased with him. He’s very nice, explained what needed to be done and took care of it on the spot… Thank you Sergio

Source: Google

Customer service response - Thank you for your positive feedback, Diane! We're glad to hear that Sergio was great, explained everything clearly, and took care of the issue on the spot.

Sears Home Services on June 08, 2025

Bertha B

June 05, 2025

Bernardo was excellent. Explained everything that needed repair. Thorough and quick

Source: Google

Customer service response - Thank you for your positive feedback, Bertha! We're glad to hear that Bernardo was excellent, thorough, and quick in explaining everything that needed repair.

Sears Home Services on June 05, 2025

Erik D

June 05, 2025

Speedy and timely service!

Source: Google

Customer service response - Thank you for your positive feedback, Erik! We're glad to hear that you received speedy and timely service.

Sears Home Services on June 05, 2025

Martha B

June 05, 2025

Juan was a true professional and very good communicator regarding our dish washer concerns. He`s a listener and his work ethic says a lot about your company.

Source: Google

Customer service response - Thank you for your positive feedback, Martha! We're glad to hear that Juan was a true professional and an excellent communicator regarding your dishwasher concerns.

Sears Home Services on June 04, 2025

Carlo G

June 05, 2025

Tech arrived on time. Called before coming. Explained issues and proper use of appliances and answered question. Exceptional customer service.

Source: Google

Customer service response - Thank you for your positive feedback, Carlo! We're glad to hear that our tech provided exceptional customer service and explained everything clearly.

Sears Home Services on June 04, 2025

Isabella M

June 05, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 05, 2025

erin R

June 03, 2025

Francisco was excellent! Great customer service skills. He fixed my dryer and answered all my questions with a smile.

Source: Google

Customer service response - Thank you for your positive feedback, Erin! We're glad to hear that Francisco provided excellent service and answered all your questions with a smile.

Sears Home Services on June 03, 2025

Average Rating: 4.6/5 (454 reviews)