13007 Sherman Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (439 reviews)

Carlo G

June 05, 2025

Tech arrived on time. Called before coming. Explained issues and proper use of appliances and answered question. Exceptional customer service.

Source: Google

Customer service response - Thank you for your positive feedback, Carlo! We're glad to hear that our tech provided exceptional customer service and explained everything clearly.

Sears Home Services on June 04, 2025

Isabella M

June 05, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 05, 2025

erin R

June 03, 2025

Francisco was excellent! Great customer service skills. He fixed my dryer and answered all my questions with a smile.

Source: Google

Customer service response - Thank you for your positive feedback, Erin! We're glad to hear that Francisco provided excellent service and answered all your questions with a smile.

Sears Home Services on June 03, 2025

Jan C

June 03, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 03, 2025

Lily I

June 02, 2025

thank you for your service

Source: Google

Customer service response - Thank you for your positive feedback, Lily! We're happy to have provided you with our service.

Sears Home Services on June 01, 2025

Paulette D

May 29, 2025

The time between 8 and 13. Would have been nice if tech call around 8 to say how many jobs he had ahead of me. Appox time he would get here

Source: Google

Customer service response - Thank you for your feedback, Paulette! We appreciate your suggestion and will work on improving communication regarding appointment times.

Sears Home Services on May 29, 2025

sonia U

June 02, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 01, 2025

Alberto R

May 29, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 28, 2025

Adam J

May 27, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 27, 2025

Angelina G

May 28, 2025

Very nice person I even told him there should be more person like you every helpful 🤗

Source: Google

Customer service response - Thank you for your positive feedback, Angelina! We're glad to hear that you found our technician very nice and helpful.

Sears Home Services on May 27, 2025

Average Rating: 4.6/5 (439 reviews)
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