13007 Sherman Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gabriela G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 29, 2025
Gwenn A
Ovvik was both tenacious and successful in his quest to repair our refrigerator. We appreciated his hard work.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 28, 2025
Rachel K
Very helpful & informative
Customer service response - Thank you for your positive feedback, Rachel! We're glad to hear that you found our service helpful and informative.
Sears Home Services on April 27, 2025
Susan E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 27, 2025
Hanneke O
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 23, 2025
Andrea L
Thorough and efficient.
Customer service response - Thank you for your positive feedback, Andrea! We're glad to hear that you found our service thorough and efficient.
Sears Home Services on April 23, 2025
Netz G
Very nice technician, attentive and clear
Customer service response - Thank you for your positive feedback, Netz! We're glad to hear that the technician was nice, attentive, and clear.
Sears Home Services on April 22, 2025
Raquel T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
Diane H
Sergio was very helpful and professional. He did a thorough job on each of my appliances. He is an asset to your company
Customer service response - Thank you for your positive feedback, Diane! We're glad to hear that Sergio was helpful, professional, and thorough with your appliances.
Sears Home Services on April 21, 2025
karen K
My technician was superb. Very thorough, found the problem and solved it quickly. That said, I can never, ever, ever recommend Sears. Year after year when I have hsd an appointment, they have canceled at least two times at the last minute and then rescheduled, leaving me, missing work and unable to speak with a person - there is no one to talk to. The system is completely It is a terrible system with complete disregard for one’s work schedule. Do not buy their extended warranty, even though their technicians are excellent.
Customer service response - Thank you for your feedback, Karen! We're glad to hear that your technician was superb, but we apologize for the scheduling issues you've experienced. Please contact us directly so we can address your concerns.
Sears Home Services on April 20, 2025
