13007 Sherman Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (372 reviews)

John S

April 07, 2025

The technician was very professional and knowledgeable. He was an outstanding technician That would be an asset for Sears organization.

Source: Google

Customer service response - Thank you for your positive feedback, John! We're glad to hear that the technician was professional and knowledgeable, and we appreciate your kind words about his contribution to our team.

Sears Home Services on April 07, 2025

Mary G

April 03, 2025

Francisco was very thorough. He found the root of the problem quickly. He is very professional and pleasant. He presented the potential repair, parts, timetable and estimate to me in a clear and easy way. I would highly recommend him.

Source: Google

Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Francisco was thorough, professional, and clear in presenting the repair details.

Sears Home Services on April 02, 2025

sheldon L

April 03, 2025

knowledgeable and nice

Source: Google

Customer service response - Thank you for your positive feedback, Sheldon! We're glad to hear that our service was knowledgeable and nice.

Sears Home Services on April 02, 2025

Sergio G

April 03, 2025

Thank you for the fast service.

Source: Google

Customer service response - Thank you for your positive feedback, Sergio! We're glad to hear that you appreciated the fast service.

Sears Home Services on April 02, 2025

Richard K

April 02, 2025

Thorough, knowledgeable, friendly. Hope he’s the guy that gets assigned to my next call.

Source: Google

Customer service response - Thank you for your positive feedback, Richard! We're glad to hear that the technician was thorough, knowledgeable, and friendly, and we hope to assist you again in the future.

Sears Home Services on April 01, 2025

Larry W

April 02, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 01, 2025

Steve T

March 30, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 30, 2025

Matthew B

March 30, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 30, 2025

Steve T

March 27, 2025

I'd give six stars if I could. Ovik was great.

Source: Google

Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that Ovik provided great service.

Sears Home Services on March 27, 2025

Gloria C

April 15, 2025

Juan was great told us about garbage disposal problem right away! After having 3 sears tech come and didn't say anything other that they don't work on them. Hope service dept calls when replacement comes ! !

Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 27, 2025

Average Rating: 4.6/5 (372 reviews)