13007 Sherman Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Felix R
Our tech Sergio was very polite and knowledgeable. He added the water valve that had gone bad on our refrigerator very quickly. It was a great experience.
Customer service response - Thank you for your positive feedback, Felix! We're glad to hear that Sergio was polite, knowledgeable, and provided a great experience with your refrigerator repair.
Sears Home Services on April 14, 2025
Sarah K
Juan was excellent with his time and service.
Customer service response - Thank you for your positive feedback, Sarah! We're glad to hear that Juan was excellent with his time and service.
Sears Home Services on April 13, 2025
Beatriz M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 13, 2025
Dana L
Mychael was very professional and knowledgeable.
Customer service response - Thank you for your positive feedback, Dana! We're glad to hear that Mychael was professional and knowledgeable.
Sears Home Services on April 08, 2025
Alicia C
Juan was very excellent in cleaning and maintaining my washer and dryer. He let me know what he did and that everything was in good condition. Thank you Juan!
Customer service response - Thank you for your positive feedback, Alicia! We're glad to hear that Juan provided excellent service and kept you informed about your washer and dryer.
Sears Home Services on April 07, 2025
John S
The technician was very professional and knowledgeable. He was an outstanding technician That would be an asset for Sears organization.
Customer service response - Thank you for your positive feedback, John! We're glad to hear that the technician was professional and knowledgeable, and we appreciate your kind words about his contribution to our team.
Sears Home Services on April 07, 2025
Mary G
Francisco was very thorough. He found the root of the problem quickly. He is very professional and pleasant. He presented the potential repair, parts, timetable and estimate to me in a clear and easy way. I would highly recommend him.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Francisco was thorough, professional, and clear in presenting the repair details.
Sears Home Services on April 02, 2025
sheldon L
knowledgeable and nice
Customer service response - Thank you for your positive feedback, Sheldon! We're glad to hear that our service was knowledgeable and nice.
Sears Home Services on April 02, 2025
Sergio G
Thank you for the fast service.
Customer service response - Thank you for your positive feedback, Sergio! We're glad to hear that you appreciated the fast service.
Sears Home Services on April 02, 2025
Richard K
Thorough, knowledgeable, friendly. Hope he’s the guy that gets assigned to my next call.
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear that the technician was thorough, knowledgeable, and friendly, and we hope to assist you again in the future.
Sears Home Services on April 01, 2025
