13007 Sherman Way Reviews

Read reviews from customers who used our services at 13007 Sherman Way


Total reviews

622


Average Rating

4.7/5

October 17, 2024
Overall rating

EXCELLENT SERVICE !!! PATIENT AND COURTEOUS. I OBSERVED AND THEY DIDN'T MISS A STEP. JUAN, AND BERNARDINO IS A ASSET TO SEARS MAINTENANCE !!! WISH THERE WERE MORE TECHNICIANS LIKE THEM !!!

Ernest A,

Customer service response - Thank you for your enthusiastic review, Ernest! We're thrilled to hear that Juan provided excellent service and is a valuable asset to our team.

Sears Home Services on 1729215380832

October 13, 2024
Overall rating

Alexandra K,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1728799111393

December 22, 2025
Overall rating

Diagnosed repair (ice maker not working) that would be needed; too costly.

Elaine F,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1728799146341

October 10, 2024
Overall rating

Kept communication to let me know time of arrival. Efficient. Polite. Very pleased.

Marilyn G,

Customer service response - Thank you for your positive feedback! We're delighted to hear that you were pleased with the efficient and polite service, and the clear communication regarding the time of arrival.

Sears Home Services on 1728552180433

October 08, 2024
Overall rating

Mychael was terrific and did a great job repairing my washing machine. I just wish the scheduling service was better. So many days I was told someone was coming and no one came. This repeatedly happens with Sears.

Dori K,

Customer service response - Thank you for your feedback, Dori. We're glad Mychael did a great job, but we're sorry for the scheduling issues you faced. We appreciate your patience and understanding.

Sears Home Services on 1728446407275

May 13, 2026
Overall rating

Tony did an awesome job A++++

Jon R,

Customer service response - Thank you for your positive feedback! We're glad to hear that you had a great experience with our technician.

Sears Home Services on 1728446405842

October 08, 2024
Overall rating

Francisco was an outstanding service technician.

Steven S,

Customer service response - Thank you for your positive feedback! We're delighted to hear that Francisco provided outstanding service.

Sears Home Services on 1728446405070

October 07, 2024
Overall rating

Francisco was excellent. I knew the service would be done properly.

Ronald M,

Customer service response - Thank you for your positive feedback, Ronald! We're thrilled to hear that Francisco provided excellent service and met your expectations.

Sears Home Services on 1728352570474

October 01, 2024
Overall rating

Jeannette C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1727833920064

October 01, 2024
Overall rating

The tech was great I recommend him

amit S,

Customer service response - Thank you for your recommendation, Amit! We're glad to hear that you had a great experience with our technician.

Sears Home Services on 1727836095194

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