6000 Mowry Ave Reviews
Read reviews from customers who used our services at 6000 Mowry Ave
Total reviews
199
Average Rating
4.3/5
Jodee S,
Customer service response - Thank you so much for the fantastic 5-star rating, Jodee! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1718159915538
Gary was very efficient and knowledgable. He figured out that the sensor needed replacement, and fixed it. The whole operation took about an hour.
Nilanjana B,
Customer service response - Thank you for your kind words. We're glad to hear that you were satisfied with Gary's efficient and knowledgeable service.
Sears Home Services on 1718155683105
jayshree P,
Customer service response - Thank you, jayshree, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1717988528105
Diane M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1717637800933
Rafael T,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1717413267255
Pete S,
Customer service response - A big thank you, Pete, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717396786784
Our technician was very personable.
Veronica C,
Customer service response - Thank you for your feedback; we're glad to hear our technician made a good impression.
Sears Home Services on 1716881559512
Knowledgeable, friendly and experienced technician addressed the problem.
Caprice C,
Customer service response - Thank you for recognizing our technician's skills and friendly service. We're glad we could assist with your appliance issue.
Sears Home Services on 1716876554751
Joseph R was wonderful. He was very diligent to check why my Kenmore dryer wasn't working. Originally, he noted the dryer switch inside the door seemed loose, but delved deeper into the dryer workings; a test seemed to indicate a thermostat/fuse issue. Long story short, it was indeed the dryer switch (luckily he had in his truck), put it on, and it worked...the light inside dryer went on when door opened but best part, the dryer turned on to dry/rotate the clothes. Yaah!!! Either part was the same cost. Joseph was intuitive and clever with his original assumption. He was careful to keep the area clean, and said even if he hadn't had the part, he was required to put the dryer back together as before he left. Needless to say, Joseph was polite, listened to my concerns, and very pleasant to work with, and even worked past his end time to help with my dryer. I'll definitely use A&E Factory Service again. I have used them in the past, and the lady that fixed my washer knew exactly what was wrong, had it fixed in less than 30 minutes. Kudos to both of them as excellent and customer-oriented service staff!
Annette W,
Customer service response - Thank you for sharing your positive experience with Joseph and our service team! We are thrilled to hear about your satisfaction with our sears appliance repair and look forward to assisting you again in the future.
Sears Home Services on 1716171998787
Albert J,
Customer service response - A big thank you, Albert, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716173492313