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6000 Mowry Ave Reviews
Read reviews from customers who used our services at 6000 Mowry Ave
Total reviews
181
Average Rating
4.3/5
Joseph R was wonderful. He was very diligent to check why my Kenmore dryer wasn't working. Originally, he noted the dryer switch inside the door seemed loose, but delved deeper into the dryer workings; a test seemed to indicate a thermostat/fuse issue. Long story short, it was indeed the dryer switch (luckily he had in his truck), put it on, and it worked...the light inside dryer went on when door opened but best part, the dryer turned on to dry/rotate the clothes. Yaah!!! Either part was the same cost. Joseph was intuitive and clever with his original assumption. He was careful to keep the area clean, and said even if he hadn't had the part, he was required to put the dryer back together as before he left. Needless to say, Joseph was polite, listened to my concerns, and very pleasant to work with, and even worked past his end time to help with my dryer. I'll definitely use A&E Factory Service again. I have used them in the past, and the lady that fixed my washer knew exactly what was wrong, had it fixed in less than 30 minutes. Kudos to both of them as excellent and customer-oriented service staff!
Annette W,
Customer service response - Thank you for sharing your positive experience with Joseph and our service team! We are thrilled to hear about your satisfaction with our sears appliance repair and look forward to assisting you again in the future.
Sears Home Services on 1716171998787
Albert J,
Customer service response - A big thank you, Albert, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716173492313
It’s great to have somebody come to your home that knows what he’s doing. This technician addressed the problem replace the part and was out of here within an hour. I highly recommend him.
Fixden F,
Customer service response - Thank you for acknowledging our technician's efficiency and expertise. We're glad to hear you had a positive experience with us and appreciate your recommendation!
Sears Home Services on 1711927276827
Very personable and knowledgeable
Amanda P,
Customer service response - Thank you for your kind words; we are thrilled to hear you found our service personable and knowledgeable.
Sears Home Services on 1710912049713
Amazing explanation of error occurrence and how I can troubleshoot in the future, and if it's chronic next steps I should take
Ruth S,
Customer service response - I'm glad my detailed explanation was helpful for you, and I appreciate your positive feedback. Thanks for trusting our service to ensure your appliances are functioning optimally.
Sears Home Services on 1710388696398
Very detail and courteous
Estali V,
Customer service response - Thank you for your feedback. We appreciate your kind words about our detailed and courteous service.
Sears Home Services on 1709778541107
The technician HASSIB was thoroughly professional, he knew exactly what to do, he was there and was done really fast, I loved to work with people who know their JOB, I will most likely use him again if I have any problem with my Heater or Air Conditioning. BRAVO
Shiraz J,
Customer service response - Thank you for taking the time to leave this positive review. We're glad to hear that our technician HASSIB provided excellent service and was able to resolve your issue quickly. We appreciate your feedback and look forward to assisting you with any future appliance repair needs.
Sears Home Services on 1706289590674
Christopher was great, very helpful, on time and explained a great deal as to what had happened. He was great, polite, on time
Teresa L,
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your positive feedback about Christopher's punctuality, knowledge, and professionalism.
Sears Home Services on 1706712239456
Rogelio E,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706011426286
Arrived on time per the app, quickly analyzed the issue and resolved the problem. Took care to not damage my kitchen floor. Carefully showed me (his client) the issue and explained the solution. Great experience.
Dane C,
Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that you had a great experience with Sears Appliance Repair. We appreciate your feedback and look forward to serving you again in the future.
Sears Home Services on 1706290993077
