1351 E Hatch Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Andrew E
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 13, 2024
Stephanie L
Very professional, polite, knowledgeable, courteous and thorough.
Customer service response - Thank you for taking the time to share your positive experience with our team. We strive to maintain high standards of service and appreciate your recognition.
Sears Home Services on June 13, 2024
Velma C
Customer service response - A big thank you, Velma, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Cynnn G
Technician was great, however CHOICE HOME WARRANTY refused to replace broken part that Francisco reported as a safety hazard!! I have grandchildren running by the broken door cover when they need to use the restroom!! Will NEVER contract with CHW again!!!
Customer service response - We're glad to hear Francisco did a great job, but we're truly sorry about the issues with Choice Home Warranty. Thank you for bringing this to our attention, and we hope that this matter gets resolved quickly for your family's safety.
Sears Home Services on May 28, 2024
Ray B
The time schedule from the office was very poorly handled. The technician was great.
Customer service response - We apologize for the inconvenience caused by the scheduling issue, but we're glad to hear that you had a positive experience with our technician. Thank you for your feedback.
Sears Home Services on May 28, 2024
Martha M
Thank you, Juan for the excellent service
Customer service response - We're thrilled to hear you had excellent service with Juan! Thank you for taking the time to share your experience.
Sears Home Services on May 22, 2024
Shauna A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 25, 2024
Lorraine S
This Juan was professional and followed all the steps of Sears protocol. He worked quickly. An asset to his employer.
Customer service response - Thank you for your positive review! We're glad Juan provided you with professional service and followed protocol efficiently.
Sears Home Services on February 27, 2024
Bertha C
I always have my washer and dryer at sears and was completely satisfied with my product. Curtis was a great service representative and explained what was going on with my washer and dryer. And completed the in a matter of time.
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 18, 2024
Isabel T
Very nice gentleman, it just took to long for part to come
Customer service response - Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the delayed arrival of the part and appreciate your patience.
Sears Home Services on January 28, 2024
