870 Great Mall Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (48 reviews)

Robin O

March 16, 2025

I trusted him and every thing he told me.

Source: Google

Customer service response - Thank you for your review, Robin! We're glad to hear you felt trust in our service.

Sears Home Services on March 16, 2025

Tony A

February 10, 2025
Source: Google

Customer service response - Hi Tony, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on February 09, 2025

Virginia S

January 26, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 26, 2025

Judy M

December 25, 2024

Christmas Eve, he was on time, diagnosed and fixed the problem in a timely manner.

Source: Google

Customer service response - Thank you for your review, Judy! We're glad to hear our technician was punctual and efficient in resolving the issue on Christmas Eve.

Sears Home Services on December 25, 2024

mmthornyoudoit1

December 16, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 16, 2024

Gene G

November 12, 2024

Gary is a great technician! He was very responsive and kept me updated all the issues and status. He fixed the heater! Thanks Gary!

Source: Google

Customer service response - Thank you for your review, Gene! We're glad to hear that Gary was responsive and kept you informed while fixing your heater.

Sears Home Services on November 12, 2024

June E

November 03, 2024

Christopher called when he was on his way to my home. He did a great job and explained what he was doing and what the charges would be. He was clean, honest, kept the area neat and was very honest with his evaluation of the issue. We trusted his judgement.

Source: Google

Customer service response - Thank you for your review! We're glad Christopher provided clear communication and honest service, and that you trusted his judgment.

Sears Home Services on November 03, 2024

John M

October 29, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 29, 2024

Arianna R

October 16, 2024

Technician was thorough and straight forward. Unfortunately our machine was broken and the part needed is no longer being made. We’ll have to just get an entirely new dryer machine.

Source: Google

Customer service response - Thank you for your review! We're glad our technician was thorough and straightforward, even though the part needed is no longer available.

Sears Home Services on October 16, 2024

Stacey P

October 06, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 06, 2024

Average Rating: 4.1/5 (48 reviews)
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