870 Great Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jim D
Thomas was great. He knows his job and works fast.
Customer service response - Thank you for your review! We appreciate your kind words about Thomas and his efficient service.
Sears Home Services on February 06, 2024
Carine S
Bernard did a fantastic job. He arrived early, was super friendly & professional. He explained what the issue was & was able to fix it. So happy to be able to do laundry again!
Val O
An excellent job!
Angela H
He was very professional and fixed the problem in a timely manner.
Ruxi Z
The technician is very skillful and experienced. Thank you!
wayne C
Tomas B
Customer service response - Hi Tomas, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on March 18, 2025
Vanda K
Service incomplete, unable to place crisper drawers inside refrigerator. Please send someone to finish. I am unable to do this task.
Customer service response - We apologize for the inconvenience and appreciate you bringing this to our attention. We'll arrange for someone to complete the service as soon as possible.
Sears Home Services on May 22, 2024
Kit B
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on September 28, 2024
Cheng H
this site is closed.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on January 26, 2024
