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802-552-4364
1011 W Olive Ave Reviews
Read reviews from customers who used our services at 1011 W Olive Ave
Total reviews
164
Average Rating
4.2/5
Remember going here as a little kid with my parents. I was very excited to get new clothes from here. I wish they could bring back Sears to sell new clothes or stuff. Thanks for the amazing memories. ☺️
Isabella G,
Customer service response - Thank you for your kind words and cherished memories. While we focus on appliance repair, we share your nostalgia for past shopping experiences like Sears.
Sears Home Services on 1713086116152
Pablo was awesome. He was friendly, professional and got the job done really fast. The only reason I gave him four stars, instead of five stars was because he would not let me vacuum out the bottom cabnet of the dryer while he had it taken apart, without charging me fifty dollars.
David S,
joe M,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1767318762555
Diagnostics and parts order was done within a few days of scheduling. However return appointment to do actual repair is scheduled a month out. Really not acceptable but no choice
L (,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1785715897963
Edna V,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1748307856140
One cannot talk to a human. Voices are all recorded. My refrigerator broke down, on the 25th. They gave me an appt. for the 26th, before noon. I cleaned the food out and waited, but no one showed up. I soon discovered, the appointment was scheduled for the 26th of the next month! 30 days from now!
Joe B,
Customer service response - We apologize for the trouble you've faced, Joe. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1785370996117
No show only a bill
Jessica B,
Customer service response - We apologize for the trouble you've faced, Jessica. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1781666778864
Not repaired correctly
Julie S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773796120518
Service guy says he couldnt find anything wrong and said it was how the drain hose was positioned, ran a 20 minute quick wash empty, charged us and left. We are still having the problem. Wash starts then we get "SUDS" then SE error 1/3 thru cycle. We press start and it runs for a bit and does it again. 3 hours later we have tto put it on spin only cycle just to get the clothes out. It doesn't matter if we have a light or normal load. I can put 3 tshirts in and it does it. We thought it was too much detergent so we went to one pod instead of dispenser. Doesn't matter. We put a tiny bit in dispenser and it does it. Using Tide or Arm N Hammer. Pods, liquid, powder... no difference. I've deep cleaned it, still no fix. We drain gallons of water out. We hear it start to drain normally, but still errors.
Joanie C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1769395625262
Service technician just left without attempting to repair our Samsung stove, stating he had not been trained on how to repair that model.
Philip R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1765769013778
