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1011 W Olive Ave Reviews
Read reviews from customers who used our services at 1011 W Olive Ave
Total reviews
157
Average Rating
4.2/5
Only giving four stars because the repair man wasn’t able to solve the problem. It’s a vintage range that had no model number anywhere so I don’t blame the guy. Otherwise service was prompt and professional.
sarah S,
Customer service response - Thank you for your review, Sarah! We're happy to hear you found our service prompt and professional, and we appreciate your understanding regarding the vintage range issue.
Sears Home Services on 1748914635016
theora G,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1744675838812
I didn’t get the repairman’s name, but I loved that he was punctual both times he came out. He was very nice and professional. Only complaint is that the whole process took over a month, which was very inconvenient being without a washer for so long!
Steven S,
Customer service response - Thank you for your feedback; we're pleased to hear about your positive experience with our punctual and professional technician. We sincerely apologize for the inconvenience caused by the extended repair time and are looking into ways to expedite our service process in the future.
Sears Home Services on 1719382218312
Remember going here as a little kid with my parents. I was very excited to get new clothes from here. I wish they could bring back Sears to sell new clothes or stuff. Thanks for the amazing memories. ☺️
Isabella G,
Customer service response - Thank you for your kind words and cherished memories. While we focus on appliance repair, we share your nostalgia for past shopping experiences like Sears.
Sears Home Services on 1713086116152
Pablo was awesome. He was friendly, professional and got the job done really fast. The only reason I gave him four stars, instead of five stars was because he would not let me vacuum out the bottom cabnet of the dryer while he had it taken apart, without charging me fifty dollars.
David S,
joe M,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1767318762555
Edna V,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1748307856140
No show only a bill
Jessica B,
Customer service response - We apologize for the trouble you've faced, Jessica. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1781666778864
Not repaired correctly
Julie S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773796120518
Service guy says he couldnt find anything wrong and said it was how the drain hose was positioned, ran a 20 minute quick wash empty, charged us and left. We are still having the problem. Wash starts then we get "SUDS" then SE error 1/3 thru cycle. We press start and it runs for a bit and does it again. 3 hours later we have tto put it on spin only cycle just to get the clothes out. It doesn't matter if we have a light or normal load. I can put 3 tshirts in and it does it. We thought it was too much detergent so we went to one pod instead of dispenser. Doesn't matter. We put a tiny bit in dispenser and it does it. Using Tide or Arm N Hammer. Pods, liquid, powder... no difference. I've deep cleaned it, still no fix. We drain gallons of water out. We hear it start to drain normally, but still errors.
Joanie C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1769395625262
