3755 Santa Rosalia Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Howard B
He is GOOD.👍🙏
Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a great experience with our service.
Sears Home Services on October 01, 2024
veronica G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 28, 2024
Alan H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 25, 2024
Minnie N
He was very kind and courtesy explained everything in detail. He told me I would be contacted in a few days.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided kind and detailed service.
Sears Home Services on September 24, 2024
Lugenia R
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 24, 2024
Lisa M
Technician Jesus is knowledgeable, respectful, and a pleasure to have in my home. He has decades of experience and brings this to every assignment. He gave me every confidence that repairs he does under Sears is backed up with proven efficacy Yesterday, 4/11/25 Technitian Ruben evaluated my refrigerator. He had all his tools and a good attitide and answered my questions truthfully and respectfully. He knows what he's doing and gave me info on what may occur after he cleaned out the rust from the back panel of my freezer. Ruben is welcome back to diagnose and repair any of mt appliances. He is a valuable employee. Lisa Marquez
Customer service response - Thank you for your positive feedback! We're delighted to hear that Jesus provided knowledgeable and respectful service, and we're glad you have confidence in our repairs.
Sears Home Services on September 23, 2024
Steven H
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Cesar T
The technician was definitely knowledgeable and efficient with time management. Was able to articulate all the work that was done. Would definitely desire for this tech to be the one I sent to my future jobs
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided knowledgeable and efficient service. We look forward to assisting you with any future needs.
Sears Home Services on September 19, 2024
Susan B
Technician, Jesus, arrived on time and advised me of his arrival. He got right to work checking everything out. He instructed me how and when to cleanout the washing machine filter every so many months. He was patient and helpful. Only concern is that I didn t receive a detail of the status of the machines. I'm not certain if there is a forthcoming report re each item. I'll await for a follow up. Also, no one told me there would be a service fee of $198. I found this on a subsequent email w a pdf attached. Left a msg w a supervisorial man's vm to clarify. No one returned my call yesterday. I purchased a 5 year service warranty. During Civid, one of the 4 years, the service was unable to be completed. Please advise how to follow up. TY
Customer service response - Thank you for your detailed feedback, Susan. We're glad to hear Jesus provided helpful service, but we apologize for the confusion regarding the service fee and report. Please contact us directly so we can assist you further.
Sears Home Services on September 19, 2024
Debi P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 17, 2024
