3755 Santa Rosalia Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (272 reviews)

Tom V

July 19, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on July 19, 2024

Beverly W

July 17, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 17, 2024

Maricela F

July 17, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Maricela! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 17, 2024

Kip W

July 17, 2024

Morrise was excellent. Kind and knowledgable and fixed an issue that no one else has been able to.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear that Morrise was able to resolve your issue where others could not.

Sears Home Services on July 17, 2024

Barbara V

July 12, 2024

Rubin was very good new what was wrong with my refrigerator door, and fixed the problem.

Source: Google

Customer service response - Thank thank you for your kind words; we're glad Rubin could efficiently fix your refrigerator door issue. We appreciate your feedback!

Sears Home Services on July 11, 2024

Appointments S

July 12, 2024

Mychael was terrific, communicated everything that was wrong and was so quick with the repair! We really appreciate his help. There is one concern for not being able to have any kind of warranty or the fact that there is no commercial warranty available for businesses. We have another office with 4 washer and dryer units under warranty and for our second location we are being told we cannot even purchase one on a minimal policy unless its for a home. Despite not being able to have help from the warranty department, Mychael was the only one able to help us out today and for his help we are very grateful. 5 Stars to Mychael!!

Source: Google

Customer service response - We are thrilled to hear about your positive experience with Mychael and his speedy service. We apologize for the concerns regarding warranty options for businesses and are looking into expanding our services to meet all our customers' needs. Thank you for your feedback.

Sears Home Services on July 11, 2024

Ollie H

July 19, 2024

Gave good advice and checked out my machine again.this time there was a real problem. His advice was right on point.

Source: Google

Customer service response - Thank you for your review, we're happy to have provided helpful advice and service for your machine!

Sears Home Services on July 04, 2024

Demetrius R

July 01, 2024

Both technicians were very friendly and knowledgeable.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad our technicians made a good impression with their expertise and friendliness.

Sears Home Services on June 30, 2024

Deryn W

June 30, 2024

Excellent and friendly Isaiah went out of his way.

Source: Google

Customer service response - Thank you for recognizing Isaiah's dedication and friendliness; we're thrilled he could help!

Sears Home Services on June 30, 2024

Martha J

June 27, 2024

Always pleasant and informative . Saved the problem. Efficiently took care of business! Thanks Sears

Source: Google

Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our team was able to solve your problem efficiently. Your satisfaction is our top priority!

Sears Home Services on June 27, 2024

Average Rating: 4.5/5 (272 reviews)