3755 Santa Rosalia Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Henry G
Professional and courteous and competent. Thanks!
Customer service response - We're thrilled to hear you were pleased with our service! Thank you for acknowledging our team's professionalism and competence.
Sears Home Services on March 21, 2024
Kamrin S
Customer service response - A big thank you, Kamrin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 20, 2024
James W
Customer service response - A big thank you, James, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 20, 2024
Charn H
Armando is an excellent technician! He was apologetic for my washer breaking down a 3rd time and provided service with a smile.
Customer service response - We're thrilled to hear about your positive experience with Armando and his commitment to service with a smile, despite the inconvenience of your washer's repeated issues. Thank you for your feedback!
Sears Home Services on March 20, 2024
Nora Z
Great service. Thank you.
Customer service response - We're thrilled you found our service excellent. Thank you for leaving this review.
Sears Home Services on March 14, 2024
Rose R
Enrique was courteous and professional in explaining what needed to be done to fix my Samsung freezer issue. He passed on his knowledge of how to avoid the problem from occurring in the future. I really appreciated the call ahead to let me know his arrival time. He kept his word on the timing, showing up when he said he would. Very happy with the repair experience, but frustrated with the parent company due to communication phone prompt issues. Overall, I would recommend them. Great technicians are hard to find these days.
Customer service response - I'm glad to hear you had such a positive experience with Enrique, and appreciate you noting our punctuality. However, we apologize for any communication difficulties you experienced with our main company. We value your feedback and appreciate your trust in our services.
Sears Home Services on March 14, 2024
Mayra G
Customer service response - A big thank you, Mayra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 13, 2024
Lizzie F
The Technician was very helpful and well informed about our machine. He was friendly and very professional. Top notch young man
Customer service response - We appreciate your positive feedback about our technician's professionalism and expertise. Thank you for taking the time to share your experience with us.
Sears Home Services on March 10, 2024
Brenda H
Finally got our washer fixed! Customer service was top notch😀
Customer service response - We appreciate your feedback and are glad to hear that you received excellent customer service from us. Thank you for choosing our appliance repair service!
Sears Home Services on January 28, 2024
La W
He did a great job for letting me know the problem. Thank you
Customer service response - Thank you for taking the time to leave a review and for acknowledging the great job done in identifying the problem with your appliance. We appreciate your feedback and are glad that we were able to assist you.
Sears Home Services on January 23, 2024
