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3755 Santa Rosalia Dr Reviews
Read reviews from customers who used our services at 3755 Santa Rosalia Dr
Total reviews
469
Average Rating
4.4/5
Lugenia R,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1727237257772
Technician Jesus is knowledgeable, respectful, and a pleasure to have in my home. He has decades of experience and brings this to every assignment. He gave me every confidence that repairs he does under Sears is backed up with proven efficacy Yesterday, 4/11/25 Technitian Ruben evaluated my refrigerator. He had all his tools and a good attitide and answered my questions truthfully and respectfully. He knows what he's doing and gave me info on what may occur after he cleaned out the rust from the back panel of my freezer. Ruben is welcome back to diagnose and repair any of mt appliances. He is a valuable employee. Lisa Marquez
Lisa M,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Jesus provided knowledgeable and respectful service, and we're glad you have confidence in our repairs.
Sears Home Services on 1727145019976
Steven H,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1726978858957
The technician was definitely knowledgeable and efficient with time management. Was able to articulate all the work that was done. Would definitely desire for this tech to be the one I sent to my future jobs
Cesar T,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided knowledgeable and efficient service. We look forward to assisting you with any future needs.
Sears Home Services on 1726786772077
Technician, Jesus, arrived on time and advised me of his arrival. He got right to work checking everything out. He instructed me how and when to cleanout the washing machine filter every so many months. He was patient and helpful. Only concern is that I didn t receive a detail of the status of the machines. I'm not certain if there is a forthcoming report re each item. I'll await for a follow up. Also, no one told me there would be a service fee of $198. I found this on a subsequent email w a pdf attached. Left a msg w a supervisorial man's vm to clarify. No one returned my call yesterday. I purchased a 5 year service warranty. During Civid, one of the 4 years, the service was unable to be completed. Please advise how to follow up. TY
Susan B,
Customer service response - Thank you for your detailed feedback, Susan. We're glad to hear Jesus provided helpful service, but we apologize for the confusion regarding the service fee and report. Please contact us directly so we can assist you further.
Sears Home Services on 1726787166207
Debi P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726625477979
Cesar was very helpful and thorough.
David K,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Cesar provided helpful and thorough service.
Sears Home Services on 1726186280594
Pamela L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725276757626
On time and knew his job😀
Linda,
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear our technician was punctual and knowledgeable.
Sears Home Services on 1725276435524
(Translated by Google) Excellent service the best (Original) Excelente servicio lo mejor
Luis H,
Customer service response - ¡Gracias por sus amables palabras, Luis! Nos alegra saber que tuvo una experiencia excelente con nuestro servicio.
Sears Home Services on 1724901337334
