3755 Santa Rosalia Dr Reviews

Read reviews from customers who used our services at 3755 Santa Rosalia Dr


Total reviews

455


Average Rating

4.4/5

July 15, 2024
Overall rating

Saundra C,

Customer service response - Hi Saundra, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.

Sears Home Services on 1721033815481

June 23, 2024
Overall rating

He took off my clothes. I’m 86 years old

Amelia A,

June 23, 2024
Overall rating

southcentral S,

Customer service response - Hi southcentral, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.

Sears Home Services on 1719141164143

January 25, 2024
Overall rating

I paid $99 for the visit. Jose told me the repair would be in excess of $800 but to call the Gas Company to see if gas line if working. Confusing information since the water was hot, Waste of time and money, Sears you can do better than this.

Susan F,

Customer service response - Thank you for taking the time to bring this to our attention, Susan. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on 1706171533625

January 18, 2024
Overall rating

noe E,

Customer service response - noe, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1705562786114

February 08, 2024
Overall rating

Horrible

Mikhail M,

Customer service response - Thank you, Mikhail, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1707451136207

February 08, 2024
Overall rating

We're not happy with your service and want a full refund. You sent a person to our home who disconnected the power and now we are without electricity in our kitchen.

Mike M,

Customer service response - Thank you, Mike, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1707379096225

February 07, 2024
Overall rating

He just checked it and didn’t fix nothing at all he just looked inside stood there and left he didn’t solve the problem he made it seem like everything was okay but it’s still doing the same thing

Luis M,

Customer service response - Thank you for taking the time to bring this to our attention, Luis. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on 1707366386231

October 17, 2023
Overall rating

Because the machine is still not fixed. They have came out here too many times and we still haven't fixed the problem. It's causing me to miss too many days of work.

KATHERINE T,

October 17, 2023
Overall rating

Came and left. Got credit for vist and was not impressed. He told me the heater did not come on and he could not complete the per maintenance vist. He told me he would follow up with me with and e-mail or text message to inform chinch home services. Then he told me I had to pay chinch Another $100 dollars for a repair visit. That shoul not be if he got $100 for coming out for this visit from the insurance company. The prior Tec that came out for another company when this issue happen before when into the attic and for out what was wrong before he left and corrected the problem and it didn’t even take him that long. Is this the norm. When my contract is up I plan on getting another company. No happy with your services they did this on the last heating vist and again today. They only see to want the paper signed for the home visit.

LOUIS W,

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