Appointment Lookup
802-552-4364
1679 W Lacey Blvd Reviews
Read reviews from customers who used our services at 1679 W Lacey Blvd
Total reviews
88
Average Rating
4.2/5
He never showed up and said he did. I’ve waited over a month and my dryer is still not fixed. Do not use this service very unreliable . I wouldn’t have given it a One star if I didn’t have too
The L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750118542931
My furnace is still not working properly
William W,
Customer service response - We apologize for the trouble you've faced, William. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1737935187098
The technician never showed up
David W,
Customer service response - We apologize for the trouble you've faced, David. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1732624853838
Horrible service. Parts were supposed to be ordered- when I followed up the ticket was closed. Very disappointing
Penny C,
Customer service response - We apologize for the trouble you've faced, Penny. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725766242144
Worst experiences ever! Refrigerator has been broken over a month. Diagnosed and part ordered, no show next appt, came out broke something else first problem not repaired and another part ordered, they canceled my appt and blamed me rescheduled, went to the wrong house appt no show appt rescheduled, I called this morning and confirmed today's appt but became worried as it got later and recording stated my appt needed to be rescheduled. I could overlook any one issue but there has been so many issues which only becomes compounded with the fact that you cannot get a live person on the phone. All of this and my refrigerator is still not working!! I'm so fed up.
Lori W,
Customer service response - We apologize for the trouble you've faced, Lori. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724727017092
Nicolas Received The Lowest Star Because Of His Rudeness, Lack Of His Knowledge Regarding The Issue Of Freezer Problems. Blamed Mngmnt For Scheduling Issues. Had Trouble With Putting Shelf & Panels Parts Back Into Freezer. I WOULD NEVER Want Him Back Again !!!!!
James,
Customer service response - We're really sorry to hear about your experience, James. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1722560092919
LATE FOR APPOINTMENT
Adelia S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718154346644
You had me waiting for nothing. You didnt come or call, message me, or email me I give u a big zero.i waited for 6 hours for nothing. I don't recommend sears to no one. TRUST ME ON THIS ONE!!!!
Danny G,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717396464328
