129 Idaho Maryland Rd Reviews
Read reviews from customers who used our services at 129 Idaho Maryland Rd
Total reviews
202
Average Rating
4.3/5
Was courteous and got the repair done quickly.
Keith W,
Customer service response - Thank you for your positive feedback, Keith! We're glad to hear our technician was courteous and completed the repair quickly.
Sears Home Services on 1749174018210
Teresa R,
Customer service response - A big thank you, Teresa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721392130962
Claudio was great. He kept me informed as to his arrival time. He walked me through the process of what he was doing. He solved the problem on the first visit. He was very professional, efficient, and personable. I highly recommend Claudio and hope to use him again
Susan U,
Customer service response - Thank you for your positive feedback, Susan! We're thrilled to hear Claudio provided professional, efficient service and kept you informed throughout the process.
Sears Home Services on 1747026139520
Our technician Justin repaired the oven with no problems. This was the second visit to install a new oven part because the last one broke while installing. He mentioned that if this happens again, we should look into requesting a new range. This even was the second replacement within 6 months; the appliance is just short of 6 yrs old and came installed with our home. We will hold that thought because I believe what he shared. Overall, he was great.
Chaayah M,
Customer service response - Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the need for multiple visits and replacements for your oven. We appreciate your understanding and will keep your suggestion in mind for future reference.
Sears Home Services on 1707369003681
Technician was very pleasant, professional, and very courteous. He explained the situation well he even helped me level things a little bit better than they were. No complaints at all!
Rebekah F,
Customer service response - Thank you for your positive feedback, Rebekah! We're glad to hear our technician was pleasant, professional, and helpful during your service.
Sears Home Services on 1757643261411
Andy knew what he was doing. Showed us the part that was missing 1/2 of itself. He even came back and fixed a clamp to the dryer hose along with a hole he found in the dryer hose. He also brought up this huge heavy package that we couldn't carry up our stairs. BONUS! He even gave our new puppy treats. Such a nice guy. Would reccomend Sears/A & E always!
mary N,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1695064646076
Very good technician !
Laura Q,
Customer service response - Thank you for your positive feedback, Laura! We're happy to hear you had a great experience with our technician.
Sears Home Services on 1752193162600
Great job. Very professional.
Angila D,
Customer service response - Thank you for your positive feedback, Angila! We're glad to hear you found our service professional.
Sears Home Services on 1762738014731
Jeremy F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725848920525
Good communicator, professional and knowledgeable!
Diane B,
Customer service response - Thank you for your positive review! We're thrilled to hear you found our service professional and knowledgeable.
Sears Home Services on 1718675461696