129 Idaho Maryland Rd Reviews

I was very happy with the technician but the price was just outrageous. I cannot believe I was charged $336 for putting a belt on. I’m a disabled grandmother raising two granddaughters. You guys need some kind of a discount.

A corporate number texted and cancelled my appointment same-day with no explanation, asked me to reschedule and then notified me of the rescheduled time as if I had requested a cancellation. No chance of getting a hold of anyone or scheduling an appointment quickly. Since we wasted time waiting for an appointment date we are now 1 week without a stove. The only customer support is an AI chatbot. Save your time and call a local business.

The place does not exist and hasn't since 2021

First technician was friendly and helpful. Second was not. Process started May 26, 2025. Needed new control board. Board arrived within 2 days. Technician didn't arrive for 2 months!! Now new board doesn't work either.

Terrible terrible terrible. I have issues with the report and there is no way to speak to anyone there. Shoddy repair service. No customer service at all. Update on above. I was contacted by this company requesting that I resolve this either on an attached webpage or a phone number they provided. I tried calling, as I had before. Because thisis a home warranty service repair my phone number is not their "approved contact" so I was not allowed to continue the call. The web page sent me in circles but never resolved anything. I had gone through all of this over and over before and thus the reason for the poor reviews. These people do not want to communicate with you!

Technician was too heavy and broke my attic access ladder.

Would just like to point out that I did not receive the service I expected. I had taken the day off on the 14th as well as my 20-year anniversary which was all screwed up because of the fact that the technician that had scheduled the appointment had canceled on me and didn't know if I mean till later in the afternoon in which my window time was at 8:00 and 12:00 p.m. then they came out the next day. Didn't fix my oven right and rescheduled for another service and here it is today the 19th. They said they would have a window time between 8:00 and 12:00 p.m. again, no show and decide to notify me after the scheduled time that they won't be out for another 3 days. I will not refer or reference these people as good business either

I had appointment today between 8 a m to 12.00 p m but nobody showed up to fix my refrigerator. What rate you are talking about. We are more the two months without refrigerator.

Never showed up to complete service. Collected over $300 and missed 2 scheduled appointments. Sears could not locate service tech to find out why.

I scheduled an appointment and with 5 minutes to go until the last minute of the window, I tried to contact someone. It is all governed by AI. Useless.