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111 W McKnight Way Reviews
Read reviews from customers who used our services at 111 W McKnight Way
Total reviews
197
Average Rating
4.3/5
Claudio, the repairman, was polite, on time…worked efficiently and had my microwave repaired quickly. He also informed me about a plan with Sears to cover more of my appliances. Really appreciated his time and knowledge!
Suzan K,
Customer service response - Thank you for your positive feedback, Suzan! We're glad to hear Claudio was polite, efficient, and informative during your microwave repair.
Sears Home Services on 1771980028439
Mary S,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370157
After 1 1/2 months of no ref, we are so happy with Claudio and his helper today. He has been the only sears service tech that was able to accomplish the repair! Thank you Claudio!
Dana T,
Customer service response - Thank you for your positive feedback, Dana! We're glad to hear Claudio and his helper were able to successfully complete the repair for you.
Sears Home Services on 1771370813708
On time and efficient repair
Don P,
Customer service response - Thank you for your positive feedback, Don! We're glad to hear the repair was on time and efficient.
Sears Home Services on 1771288500112
Kind professional courteous and efficient. Best service repairman I've had in my home in a long time thank you for having such good employees
Shelli S,
Customer service response - Thank you for your positive feedback, Shelli! We're glad to hear our service repairman was kind, professional, courteous, and efficient during your service.
Sears Home Services on 1769643784263
Buck G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768442309331
Very quick! Logan kindly gave me updates as him and Javier were completing the work. Ran the machine after they left and it feels like a whole new machine (no leaking, no walking, and no shaking)! Very thankful for them both!
Ashley S,
Customer service response - Thank you for your positive feedback, Ashley! We're glad to hear Logan and Javier provided quick service and that your machine is working like new.
Sears Home Services on 1768181469695
First two times the guy didn't know what he was doing. He ordered parts it didn't need, and tried to tell me I need to put a carpet under it to make the load noise go away. The he forgot to plug in the sensor so it didn't work at all. This last guy had it apart and back together within twenty minutes. No parts needed .He knew what he was doing! It works perfectly. AAA thanks The five stars is for last guy NOT THE FIRST GUY TWO TIMES!
Paul G,
Customer service response - Thank you for your feedback, Paul! We're glad to hear the last technician resolved the issue efficiently, and we appreciate your patience throughout the process.
Sears Home Services on 1767852567010
Very polite and knowledgeable
Cathy D,
Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear our team was polite and knowledgeable during your service.
Sears Home Services on 1767318665508
Caleb M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1767144255192
