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236 N Central Ave Reviews
Read reviews from customers who used our services at 236 N Central Ave
Total reviews
157
Average Rating
4.5/5
Needing to repair an appliance is never fun, never cheap, and almost always necessary to prolong the life of it rather than buy new. We have an eight year old Kitchen Aid and circumstances lead me to do a deep clean, which involved removing the freezer drawer and attached components. Naturally, in putting it back together, something didn't fit right and the freezer door seal was not sealing. After doing what I could, I knew to call in help to fix it. I got on line and was able to schedule an appointment for the next day. Jose arrived during the window I was told he would, and he was courteous and kind. He listened when I described as best as I could what was wrong, and he got right to work first inspecting what wasn't working, then fixing it. It involved removing everything from the freezer (again!), and undoing the door and bins. He saw exactly what was wrong, dealt with it, and everything works as it is supposed to. He even identified another issue and fixed that as well. As the repair technician, he has no control over the pricing, that's all on the corporation. It wasn't cheap, but it was less than a sixth of what a replacement refrigerator (same model-ish) would cost. Bottom line is that Jose was a pro, and he worked quickly and efficiently. Ten out of ten. No notes.
George P,
Customer service response - Thank you for your detailed feedback, George! We're glad to hear Jose was courteous, efficient, and resolved both issues with your freezer, helping you avoid the cost of a new appliance.
Sears Home Services on 1778708202166
Helen M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774398173460
Teri E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772670390248
Punctual, polite, and helpful! Came for annual refrigerator maintenance.
Beauchamp F,
Customer service response - Thank you for your positive feedback, Beauchamp! We're glad to hear that our service was punctual, polite, and helpful during your annual refrigerator maintenance.
Sears Home Services on 1771370839108
Mark was great and informed us of the corrections made. Very pleased.
Jonathan F,
Customer service response - Thank you for your positive feedback, Jonathan! We're glad to hear that Mark provided great service and kept you informed of the corrections made.
Sears Home Services on 1771288500119
Amazing that the night before I could make an appointment and 1030am the next day a technician was at my house. Courteous and knowledgeable he was able to diagnose my problem and give the appropriate advice. Worth the call out fee
manymates A,
Customer service response - Thank you for your positive feedback! We're happy to hear that our technician was courteous and knowledgeable, and that the quick appointment met your needs.
Sears Home Services on 1769997190154
Linda V,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768881338666
Excellent service. Very competent technician. Went above and beyond.
Polly F,
Customer service response - Thank you for your positive feedback, Polly! We're glad to hear that our technician provided excellent service and went above and beyond.
Sears Home Services on 1769453296474
RON S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767855488396
Very professional
john S,
Customer service response - Thank you for your positive feedback, John! We're glad to hear that our service was very professional.
Sears Home Services on 1762999008296
