236 N Central Ave Reviews
Read reviews from customers who used our services at 236 N Central Ave
Total reviews
163
Average Rating
4.5/5
Good
Filipino A,
Customer service response - Thank you for your feedback! We're happy to hear that you had a good experience with our service.
Sears Home Services on 1759801082882
MARTHA A,
Customer service response - Thank you for awarding us a solid 4-star rating, MARTHA! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1722335656440
Janet,
Customer service response - Hi, Karen, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.
Sears Home Services on 1706151097025
Hassan R,
Customer service response - Hi Hassan, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on 1718594421805
The technician was very nice. However, paying $105 for him to come to my house and tell me it would cost $892.00 to fix my refrigerator door because a one inch plastic piece broke off was very upsetting. Sears Appliance Repair can do better.
Jessica G,
I will NOT rate your technician more than two because Sears Repair Service did him a HUGE disservice in sending him out to repair a washing machine. He is not yet qualified to diagnose an older washing machine. The previous technician sent by Sears was an "Old School" repairman who diagnosed the problem immediately, the part was ordered and the repair was made in an expedited manner. E.A. possibly misdiagnosed the issue, I ended up paying for a part that was probably not needed and he had to be met,, not once, not twice, but three times. Shame on Sears for putting him in this situation and shame on you for making ME pay for his on the job training. He is earnest, very nice and made every effort, but it should not be at my expense. The job probably cost me twice what it should have cost. I certainly question whether I will ever contact Sears Repair Service again.
Madeline C,
Customer service response - We apologize for the trouble you've faced, Madeline. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1781483669198
the problem is not fixed he looked at the hose outside the washer instead the water was inside the bowl
Anthony R,
The service guy was scheduled between 1-5 he didn’t show up to almost 5:30. When Johnny showed up he was very professional and very nice which made him late not matter so much. Sears is lucky to have him. ADDED :HAD A LEAK THE NEXT DAY SERVICE WAS TIME BETWEEN 1-5 NO SHOW when you try to reach someone it’s all automated.
Mindi G,
Customer service response - Thank you for your positive feedback, Mindi! We're glad to hear that Johnny's professionalism and kindness made a positive impact on your experience.
Sears Home Services on 1772066707957
I paid $129 for nothing because I had to. The technician seemed confused by my washer dryer. I will NEVER be using your services again.
Rosalinda C,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1771808084821
My appointment was 8 to 12 tech show up after 5:00 pm the dryer is making noise that was not making before I paid for my dryer to be fixed it works now but with a noise that is not normal and very loud I need the tech to come back and fix the noise
Fernando P,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1769047128932