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8797 San Ysidro Ave Reviews
Read reviews from customers who used our services at 8797 San Ysidro Ave
Total reviews
270
Average Rating
4.7/5
Maria G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1761533119353
Kerri M,
maureen S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761094457152
Very courteous on time, quickly assessed the problem and determined the correct procedure
Rosa C,
Customer service response - Thank you for your positive feedback, Rosa! We're happy to hear that our technician was courteous, punctual, and efficient in assessing the problem.
Sears Home Services on 1761092325887
susan R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1760576541242
Great service!
Joseph R,
Customer service response - Thank you for your positive feedback, Joseph! We're happy to hear that you received great service.
Sears Home Services on 1760487239525
The technician was very nice and helpful..
Roseanna D,
Customer service response - Thank you for your positive feedback, Roseanna! We're happy to hear that the technician was nice and helpful.
Sears Home Services on 1759801135695
Technician was respectful and knowledgeable.
Matthew G,
Customer service response - Thank you for your positive feedback, Matthew! We're happy to hear that the technician was respectful and knowledgeable.
Sears Home Services on 1759801255605
Mike Cardoza was very good, professional and knows his business very well. The AI system is for the birds. Texting customers with last minute changes in appointments doesn’t really work for those of us that don’t have our phones strapped to our hip. Also AI doesn’t work when offering a sooner appointment as not seen fast enough to get the appointment, especially when there is a n important need for a washing machine repair and 4 baskets of clothes backed up. Having already been to the laundry mat several times with an added expensive is not the best way. Humans calling and leaving a message is the basic way for customer satisfaction. AI is not comforting in talking to a machine. Very frustrating. Thank you for your attention. I will highly recommend Mike but not your present system.
Anne G,
Customer service response - Thank you for your feedback, Anne! We're happy to hear that Mike was professional and knowledgeable, but we're sorry for the inconvenience caused by the AI system. We appreciate your recommendation of Mike and will take your comments into consideration.
Sears Home Services on 1759715507519
Mike was great! He explained what may be wrong, gave me the estimate and left it with me to decide if i wanted to make the repair. No pressure at all.
Thomas W,
Customer service response - Thank you for your positive feedback, Thomas! We're happy to hear that Mike provided a clear explanation and estimate without any pressure.
Sears Home Services on 1759716478948
