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8797 San Ysidro Ave Reviews
Read reviews from customers who used our services at 8797 San Ysidro Ave
Total reviews
276
Average Rating
4.7/5
Maria H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755742121802
Cindy J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1755742121742
Marsha D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755742121845
Michael knows his job. He is the only person that I want working on our appliances. He has a great personality and very knowledgeable.
Rosemarie T,
Customer service response - Thank you for your positive feedback, Rosemarie! We're happy to hear that Michael knows his job well.
Sears Home Services on 1755659230070
Luis did a great job repairing our dryer. It’s the AI scheduling that needs to be fired! I got notification stating that he would be there at 1. My husband took off from work early. About an hour later it said 4:12pm ETA. Luis arrived around 4:50pm. This is not the first time. I had a 1-5pm window for a previous appointment. The tech called around 5:30 stating that he was coming from Bay Area and stuck in traffic. He wanted to cancel but I wouldn’t let him because the AI scheduling did not have my appt correct in two previous appointments. It had showed I wasn’t covered. Both times I left work early and they had to cancel. I tried to get credit for a month of premium since it took that long for someone to come out. I had to purchase a refrigerator with my own money! That’s ridiculous.
mimi A,
Customer service response - Thank you for your feedback, Mimi! We're happy to hear that Luis did a great job repairing your dryer, but we're sorry for the scheduling issues and inconvenience you've experienced. Please contact us directly to discuss your concerns further.
Sears Home Services on 1755215051912
gene C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755132163960
Very courteous & explained the issue clearly. Excellent service It was warranty service so price is NA
Nancy K,
Customer service response - Thank you for your positive feedback, Nancy! We're happy to hear that you received excellent service and that the issue was explained clearly.
Sears Home Services on 1755042920938
Julio was great!!
Ron M,
Customer service response - Thank you for your positive feedback, Ron! We're happy to hear that Julio was great.
Sears Home Services on 1754878735676
Next day service. Technician found problem with dishwasher and fixed it. Great service!
andi A,
Customer service response - Thank you for your positive feedback, Andi! We're happy to hear that you received next day service and that the technician was able to fix your dishwasher.
Sears Home Services on 1754878958133
Your nonhuman customer service interface is awful to deal with. Got my name wrong type of appliance wrong and is extremely difficult to deal with The human technician was great.
John N,
Customer service response - Thank you for your feedback, John! We're happy to hear that the technician was great, but we're sorry for the issues with our customer service interface.
Sears Home Services on 1754638819141
