3636 N Blackstone Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Leslie S
The technician was thorough and took time to listen to us, talk with us, and explain what he thought was going on.
Customer service response - Thank you for your positive feedback, Leslie! We're happy to hear the technician was thorough and took the time to listen and explain the situation.
Sears Home Services on July 22, 2025
Michele H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 22, 2025
Victor A
Excellent, professional. I would just ask that the time frame communication would be more precise. I was provided 8am too 12pm noon. Rep arrived at 1250 pm. The rep was professional, with excellent skills. The one thing too improve is if your going too arrive outside the window the rep communicate with home owner. I provide the rep an excellent review
Customer service response - Thank you for your feedback, Victor! We're happy to hear the rep was professional and skilled, and we appreciate your suggestion for improving time frame communication.
Sears Home Services on July 22, 2025
Carolyn F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 20, 2025
HAL W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 17, 2025
Francine C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 15, 2025
Mark N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 13, 2025
Manuel L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 10, 2025
Cle C
Refrigerator freezer door kept popping open then the door wouldn't open on one side. Bruce was very transparent, informative, professional and communicated concerns clearly. Bottom line, there were too many unknowns about the repair, parts and availability so the insurance company decided they did not want it repaired.
Customer service response - Thank you for your review, Cle! We're happy to hear Bruce was transparent, informative, and professional in communicating the concerns with your refrigerator freezer door.
Sears Home Services on July 10, 2025
Gerry W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 07, 2025