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3636 N Blackstone Ave Reviews
Read reviews from customers who used our services at 3636 N Blackstone Ave
Total reviews
248
Average Rating
4.4/5
Excellent service!!!
Kristina G,
Customer service response - Thank you for your positive feedback, Kristina! We're happy to hear you received excellent service.
Sears Home Services on 1750981921701
Pablo did a great job of explaining his services and diagnosed my refrigerator's problem. He was meticulous and quick ... Very courteous!
Steven B,
Customer service response - Thank you for your positive feedback, Steven! We're happy to hear Pablo was meticulous, quick, and courteous in diagnosing your refrigerator's problem.
Sears Home Services on 1750636819077
Bruce was excellent!! However before Bruce (tech) came to fix my fridge. I called in May 14-25 on May 22-25 Dennis came and ordered the parts (4) which came within the week. I was without a fridge for a month and a half, in between times I’ve had 6 reschedules. It was hard getting thru to someone and when I did the language barrier was very difficult to understand. I felt I wasn’t being heard and when I asked to speak to a supervisor I was told I was or they didn’t have one. When I to talk to the cancellation department they would not transfer me IT WAS A STRUGGLE!! Now today June 19-25 Bruce was such a blessing and fixed my refrigerator 🤗! THANK GOD!! Thank you Bruce, God bless you!! To Sears department; I really hope you fix this problem it’s not right we make our payments just to go through the hassle. I’ve heard people in the background when I was on the phone it seems like other customers wanted to cancel yet the customer service was very rude. Irene Garcia 6/19/2025
Alexis G,
Customer service response - Thank you for your feedback, Alexis. We're happy to hear Bruce was able to fix your refrigerator, but we're sorry for the difficulties you faced beforehand. We appreciate your patience and will work to improve our service.
Sears Home Services on 1750374827468
Excellent. Fast. Polite. - Yes!
Tom N,
Customer service response - Thank you for your positive feedback, Tom! We're happy to hear you found our service excellent, fast, and polite.
Sears Home Services on 1750375217595
Richard R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1750209424318
Excellent, answered my questions explained the process.
Daryl S,
Customer service response - Thank you for your positive feedback, Daryl! We're happy to hear your questions were answered and the process was explained clearly.
Sears Home Services on 1750208097902
Maria S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1750044972719
Qubie M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1749436548451
Leticia E,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1748825446092
Joann B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748478735234
