3636 N Blackstone Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (148 reviews)

Etta D

August 28, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 28, 2024

Dan K

September 05, 2024

Quick and courteous service

Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 22, 2024

Kimberly A

August 20, 2024

Gary was amazing and honest!! Definitely recommend!!

Source: Google

Customer service response - Thank you for your high recommendation and kind words about Gary! We're delighted to hear about your positive experience with his honest service.

Sears Home Services on August 20, 2024

Luis R

August 20, 2024

When the first part was installed Gary quickly realized it was defective. Quickly ordered another part and a few days later quickly installed. Hopefully this new part fixes the problem.

Source: Google

Customer service response - Thank you for sharing your experience with Gary's quick and efficient service, Luis. We're hopeful that the new part resolves the issue and appreciate your patience!

Sears Home Services on August 20, 2024

Loida R

August 18, 2024

(Translated by Google) The technician was very kind and patient since we do not speak English. Very happy with the service he gave us. Thank you (Original) El técnico fue muy amable y paciente pues nosotros no hablamos inglés. Muy contenta con el servicio que nos dio. Gracias

Source: Google

Customer service response - Gracias por compartir su experiencia positiva con nuestro técnico. Nos alegra saber que pudo recibir un servicio amable y paciente.

Sears Home Services on August 18, 2024

Alejandro C

August 14, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 14, 2024

Hope B

August 13, 2024

I was very satisfied with the service. Using for the first time I was glad I found your company on Google.

Source: Google

Customer service response - Thank you for choosing us for your appliance repair needs. We're delighted to hear you were satisfied with our service!

Sears Home Services on August 13, 2024

Doug L

August 08, 2024

After waiting entirely to long for our replacement part, Our technician, Justin, was excellent.

Source: Google

Customer service response - We apologize for the delay in receiving your replacement part, but are glad to hear Justin provided excellent service. Thank you for your patience and for sharing your experience.

Sears Home Services on August 08, 2024

Maribel G

August 08, 2024
Source: Google

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on August 08, 2024

Gloria R

August 05, 2024

NO problems, arrived on time, was efficient, installed delivered on time parts. He was pleasant, knew his craft, cleaned up area, went on his way. Professional, competent, courteous! 5/5 stars!

Source: Google

Customer service response - Thank you for acknowledging our commitment to prompt service and professionalism. We're thrilled to hear about your positive experience with our team!

Sears Home Services on August 05, 2024

Average Rating: 4.5/5 (148 reviews)