362 N Franklin St Reviews

Read reviews from customers who used our services at 362 N Franklin St


Total reviews

17


Average Rating

4.7/5

April 21, 2025
Overall rating

Good

Steve S,

Customer service response - Thank you for your 5-star review, Steve! We're glad to hear you had a positive experience with our service.

Sears Home Services on 1745284220389

February 10, 2025
Overall rating

....Sorry, this Sears store hasn't been here for YEARS! It's now Tall Guy Brewery!....

Lorenzo L,

Customer service response - Thank you for your feedback, Lorenzo. We appreciate your input and will ensure our information is up to date.

Sears Home Services on 1739231630610

August 15, 2024
Overall rating

The technician was knowledgeable and friendly. He immediately identified the problem, ordered the parts and came back to repair it.

Kelly D,

Customer service response - Thank you for your positive feedback! We're glad to hear our technician was knowledgeable and friendly, and efficiently handled your repair needs.

Sears Home Services on 1723771992010

July 19, 2024
Overall rating

Jose was great! Very professional and competent. Fixed our fridge issue and gave us a clear explanation of the cause.

Shelli W,

Customer service response - Thank you for sharing your positive experience with Jose and our service. We're glad he could efficiently solve the problem and provide you with a thorough explanation.

Sears Home Services on 1721391243319

June 11, 2024
Overall rating

Carly G,

Customer service response - A big thank you, Carly, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718160518785

June 10, 2025
Overall rating

Jesus L,

Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on 1749514853614

December 09, 2025
Overall rating

Their AI "assistant" to help schedule repairs is complete garbage. Can't get service as I can't get through that.

Jan W,

Customer service response - We apologize for the trouble you've faced, Jan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1765241603706

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