362 N Franklin St Reviews

Read reviews from customers who used our services at 362 N Franklin St


Total reviews

17


Average Rating

4.7/5

June 06, 2026
Overall rating

It's really a very cool place. I'm a California traveler. The beer is incredibly delicious here, and the staff is great! I can come here with the dog and be free. I think this is the best place I've been to.

Sky S,

Customer service response - Thank you for your feedback, Sky! We're glad to hear you enjoyed the atmosphere, delicious beer, and great staff.

Sears Home Services on 1780724737279

April 10, 2026
Overall rating

Pleasant representative and very informative regarding my appliances

tracy S,

Customer service response - Thank you for your feedback, Tracy! We're glad to hear our representative was pleasant and informative about your appliances.

Sears Home Services on 1775800501578

April 06, 2026
Overall rating

Was quick and very helpful with advice.

Trish B,

Customer service response - Thank you for your feedback, Trish! We're glad to hear our technician was quick and helpful with advice.

Sears Home Services on 1775436195978

March 01, 2026
Overall rating

Glenda,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1772419955793

December 25, 2025
Overall rating

Robert is excellent!

Kristen M,

Customer service response - Thank you for your review, Kristen! We're glad to hear Robert provided excellent service.

Sears Home Services on 1766715565171

October 29, 2025
Overall rating

Robert was nice looked at dryer told us we need a new dryer. He was a pleasure to have to try and fix dryer

Kelleigh F,

Customer service response - Thank you for your 5-star review, Kelleigh! We're glad to hear that Robert was pleasant and provided helpful advice regarding your dryer.

Sears Home Services on 1761786586547

October 28, 2025
Overall rating

Gail N,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1761700350623

July 08, 2025
Overall rating

Robert was great. He talked through the repair and explained what part need to be replaced and how it worked. Thank you!

Suzie D,

Customer service response - Thank you for your 5-star review, Suzie! We're glad to hear Robert provided a thorough explanation of the repair and parts needed.

Sears Home Services on 1752017733636

May 06, 2025
Overall rating

Always helpful and efficient. Never feel hustled. A straight shooter

Libby G,

Customer service response - Thank you for your 5-star review, Libby! We're glad to hear you find our service helpful, efficient, and straightforward.

Sears Home Services on 1746492448422

April 28, 2025
Overall rating

Everything about this experience was top notch. Initial contact with customer service was amazing. I received many updates and reminders via text regarding the service appointment. The service call was on time. The technician was friendly and explained the problem and the options. I’m very satisfied.

victoria W,

Customer service response - Thank you for your 5-star review, Victoria! We're happy to hear you had a top-notch experience with our customer service and technician, and that you appreciated the updates and timely service.

Sears Home Services on 1745883193334

April 21, 2025
Overall rating

Good

Steve S,

Customer service response - Thank you for your 5-star review, Steve! We're glad to hear you had a positive experience with our service.

Sears Home Services on 1745284220389

February 10, 2025
Overall rating

....Sorry, this Sears store hasn't been here for YEARS! It's now Tall Guy Brewery!....

Lorenzo L,

Customer service response - Thank you for your feedback, Lorenzo. We appreciate your input and will ensure our information is up to date.

Sears Home Services on 1739231630610

August 15, 2024
Overall rating

The technician was knowledgeable and friendly. He immediately identified the problem, ordered the parts and came back to repair it.

Kelly D,

Customer service response - Thank you for your positive feedback! We're glad to hear our technician was knowledgeable and friendly, and efficiently handled your repair needs.

Sears Home Services on 1723771992010

July 19, 2024
Overall rating

Jose was great! Very professional and competent. Fixed our fridge issue and gave us a clear explanation of the cause.

Shelli W,

Customer service response - Thank you for sharing your positive experience with Jose and our service. We're glad he could efficiently solve the problem and provide you with a thorough explanation.

Sears Home Services on 1721391243319

June 11, 2024
Overall rating

Carly G,

Customer service response - A big thank you, Carly, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718160518785

June 10, 2025
Overall rating

Jesus L,

Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on 1749514853614

December 09, 2025
Overall rating

Their AI "assistant" to help schedule repairs is complete garbage. Can't get service as I can't get through that.

Jan W,

Customer service response - We apologize for the trouble you've faced, Jan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1765241603706

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