500 Stonewood St Reviews

Read reviews from customers who used our services at 500 Stonewood St


Total reviews

204


Average Rating

4.4/5

January 04, 2026
Overall rating

I appreciated Enrique’s communication throughout the day. His schedule ran late on prior customer, so he call me to notify me that he was running behind, which is much appreciated. He explained the necessary repairs so that we could make an informed decision.

Jorge R,

Customer service response - Thank you for your feedback, Jorge! We're glad to hear Enrique kept you informed and explained the necessary repairs clearly.

Sears Home Services on 1767586972123

October 23, 2025
Overall rating

Very professional did what he had to repair, very neat. If I need Sears service I hope it be him.

tina V,

Customer service response - Thank you for your feedback, Tina! We're glad to hear you found our technician professional and neat.

Sears Home Services on 1761267609362

March 28, 2025
Overall rating

Tech, was well mannered. He completed putting in news compressor. Answered our questions regarding. The wait time 12 to 24hrs for ref & freezer to get cold. Any problems Just Call Customer Service

Jennie F,

Customer service response - Thank you for your feedback, Jennie! We're glad to hear the tech was well-mannered and informative. If you have any issues, please don't hesitate to contact customer service.

Sears Home Services on 1743129384129

October 13, 2024
Overall rating

Seemed very knowledgeable, replaced my ice maker very quickly and efficiently.

Louis G,

Customer service response - Thank you for your feedback! We're glad to hear you were satisfied with the quick and efficient replacement of your ice maker.

Sears Home Services on 1728801090607

August 13, 2024
Overall rating

Roscoe A,

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1723603849176

July 15, 2024
Overall rating

Deswick C,

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on 1721105789152

September 21, 2023
Overall rating

Mariel V,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1695671756419

March 27, 2021
Overall rating

I needed information about my LG refrigerator a couple of screws for the bottom freezer door handle the representative I spoke with was very helpful and assisting me with the parts that I needed . He did me that you can no longer visit the stores everything is done online now, due to the Coronavirus lots of places have had to make changes and adjustments so I understand. But overall it was okay I have no complaints.

Evonne D,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1639483200000

February 02, 2022
Overall rating

If you have a craftsman appliance, chances are you have warranty, and they will fix it for free, call and ask

Gerardo C,

September 14, 2023
Overall rating

Mastodon was polite, direct, and proficient in taking care of our freezer. Very professional. Got work done quickly so we could salvage our food. Thank you!

Rachel B,

Customer service response - Hi Rachel, we are so happy to hear about this experience! We strive to not only meet but exceed our member’s expectations! Thank you so much for allowing us the chance to serve you. Thank you for choosing Sears PartsDirect!

Sears Home Services on 1697284800000

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