500 Stonewood St Reviews

Read reviews from customers who used our services at 500 Stonewood St


Total reviews

205


Average Rating

4.4/5

September 14, 2023
Overall rating

Mastodon was polite, direct, and proficient in taking care of our freezer. Very professional. Got work done quickly so we could salvage our food. Thank you!

Rachel B,

Customer service response - Hi Rachel, we are so happy to hear about this experience! We strive to not only meet but exceed our member’s expectations! Thank you so much for allowing us the chance to serve you. Thank you for choosing Sears PartsDirect!

Sears Home Services on 1697284800000

September 17, 2023
Overall rating

Very nice repairman but The cost was more than what I budgeted for.

Floristine A,

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on 1697284800000

September 22, 2023
Overall rating

A little confused about the service I recieved between Sears and LG. I do not understand why LG did not have me update the refridge with the ThinkQ app on the very first call. It's all very confusing and I'm hoping it does work. Waiting a couple of days to see if it does make ice.

Timothy J,

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

Sears Home Services on 1697284800000

September 28, 2023
Overall rating

Only Justin who came today is very intelligent and has a lot experience . But he said Sears does not have the part. And I received 3 in different day and those have 4 noses and my have only 3 and one not open

Rosa S,

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on 1697284800000

December 21, 2023
Overall rating

Consuelo A,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1697284800000

December 08, 2025
Overall rating

the repair was not done right. The dishwasher is leaking.

elhamy K,

Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!

Sears Home Services on 1734406981165

November 15, 2024
Overall rating

I got home to my water turned off it was off for 2 hours and the technician didn’t turn it back on before he left

nicole J,

Customer service response - We apologize for the inconvenience, Nicole. Please contact us directly so we can address this issue promptly.

Sears Home Services on 1731822022006

June 25, 2024
Overall rating

Ruben E,

Customer service response - Hi Ruben, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!

Sears Home Services on 1719384635556

May 02, 2017
Overall rating

Gregorio A,

August 21, 2021
Overall rating

I called to repair my refrigerator. My refrigerator is not very cold. I pay hundreds of dollars for agreement but they have never repaired the rubber seal on this same fridge. They just stick it on, never replacing it, and it falls off within a week or two so I just forget it for a few months. I have considered buying my refrigerators from someone else. I wasn't very happy with this repair man. He said he will order the seal and call me. We will see...

Irene J,

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