500 Stonewood St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maribel B
The last 2 techs have been friendly and experienced! Very happy with the results.
Customer service response - Thank you for sharing your positive experience with our friendly and experienced technicians. We're delighted to hear you're happy with the results!
Sears Home Services on September 02, 2024
Brenda V
Jose listened to my concern with the washer. I explained the problem and he tested the machine to see what the cause of the water leak. Unfortunately, it seemed to be OK and he was unable to find the cause of the water leak because the machine was working OK. He told me to watch for the leak and take a picture if it happens again. He was pleasant and professional.
Customer service response - Thank you for sharing your experience with Jose. We're glad to hear he was pleasant and professional, and we appreciate your understanding as he worked to address the issue.
Sears Home Services on August 29, 2024
Lavonda E
Thank you for sending out the technician to fix my washer. He was very professional and took care of the issue quickly and efficiently. I really appreciate the excellent service!
Customer service response - Thank you for your kind words! We're thrilled to hear our technician provided you with quick and efficient service.
Sears Home Services on August 25, 2024
gabriela R
Very professional did a great job. I hope my beautiful washer Keeps working.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience and hope your washer continues to work beautifully.
Sears Home Services on August 20, 2024
Maria M
Repairman was very courteous, efficient in reviewing all parts.
Customer service response - Thank you for recognizing the professionalism and efficiency of our repairman. We’re glad we could provide you with excellent service.
Sears Home Services on August 01, 2024
Gina G
Customer service response - Hi Gina, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 01, 2024
Ruby J
Service request, process, technician knowledge and explanation are exceptional!!
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our team met your expectations with their knowledge and service!
Sears Home Services on July 30, 2024
jaredtbrush
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 25, 2024
Contance H
Technician was very polite and professional.
Customer service response - Thank for your positive feedback; we're glad to hear about your satisfactory experience with our technician.
Sears Home Services on July 17, 2024
K T
Communicated arrival time accurately. Had the equipment needed to get it done. Pleasant and professional. So happy to have our refrigerator/freezer/ice maker working well again. Excellent service. Well done! Thank you, Noe!
Customer service response - We're thrilled to hear about your positive experience with Noe and the effective repair of your appliance. Thank you for trusting us to get your refrigerator/freezer/ice maker back in order!
Sears Home Services on July 15, 2024
