500 Stonewood St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ruby J
Service request, process, technician knowledge and explanation are exceptional!!
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our team met your expectations with their knowledge and service!
Sears Home Services on July 30, 2024
jaredtbrush
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 25, 2024
Contance H
Technician was very polite and professional.
Customer service response - Thank for your positive feedback; we're glad to hear about your satisfactory experience with our technician.
Sears Home Services on July 17, 2024
K T
Communicated arrival time accurately. Had the equipment needed to get it done. Pleasant and professional. So happy to have our refrigerator/freezer/ice maker working well again. Excellent service. Well done! Thank you, Noe!
Customer service response - We're thrilled to hear about your positive experience with Noe and the effective repair of your appliance. Thank you for trusting us to get your refrigerator/freezer/ice maker back in order!
Sears Home Services on July 15, 2024
Wanda B
I love my Sears protection plan it truly works for me . I do not like the new upgrade that they are about to do when this one expires but I guess I have to do what I have to do . As far as Rudy he always comes here and does such a beautiful job. He is professional he is friendly and I love the work that he does on my washer and dryer. You need more people like Rudy so that we who are utilizing these protection plans are happy and satisfied. I'm grateful that Sears can come and handle my situations in a timely fashion and that everything gets done properly. And he even cleans up his own mess giggle thanks again Sears I appreciate you This is my second time using Sears repair this year . This time Rudy came and he was just as nice and sweet as justin. I've had Rudy before and he's always been perfect. He fixed my problem really quickly told me what was going on and he was here in a timely fashion thank you Sears for truly being a part of my Appliance life. I had a couple of challenges with Sears when they were using the third party companies. But ever since they just send out Sears technicians I've been enjoying my service again. I said Justin. has been here a couple of times and he's always great. He's friendly he's polite and he's always on time. So I would love to have Justin come out every time to fix my washer. I appreciate Sears and thank you for hiring great people.
Customer service response - We're so glad to hear about your positive experiences with Justin and our decision to use Sears technicians has improved your service. Thank you for taking the time to share your feedback and for your continued support.
Sears Home Services on July 09, 2024
Cynthia H
Customer service response - A big thank you, Cynthia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 02, 2024
Daniel V
Customer service response - Thank you so much for the fantastic 5-star rating, Daniel! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 02, 2024
Brett C
Noe was great. He really knows his stuff. He diagnosed the problem with my refrigerator and repaired it quickly. He did a great job.
Customer service response - Thank you for your kind words! We're thrilled to hear Noe was able to efficiently fix your refrigerator.
Sears Home Services on June 27, 2024
Phillip P
Maston was an excellent technician I really appreciate how he answered my questions.
Customer service response - Thank you for your kind words. We are thrilled to hear Maston was able to assist you effectively.
Sears Home Services on June 27, 2024
William V
Tech. Maston was on time, he is very knowledgeable, I am very happy with the service provided today, excellent service and great technician.
Customer service response - Thank you for sharing your positive experience with Tech. Maston. We're thrilled to hear you're happy with the excellent service provided.
Sears Home Services on June 26, 2024
