500 Stonewood St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Angel E
Very friendly, knowledgeable, and easy to communicate with.
Customer service response - Thank you for acknowledging our friendly and knowledgeable team. We're glad communication was seamless for you.
Sears Home Services on March 25, 2024
Connie H
Noe did a great job today. He was on time, professional and courteous. He explained what he was doing and was able to make the repair to my satisfaction.
Customer service response - We appreciate your positive feedback about Noe's work and are glad he could satisfy your repair needs with his timely, professional, and courteous service. Thank you for choosing us.
Sears Home Services on March 20, 2024
Lacy W
Justin came on time, the other guy, Martin never came. He called me at 7pm to tell me that he wasn’t going to make it!!! What kind of service is that???? Keep in mind that I had a window that started off with a 8-10 that progressed each hour up to 7pm when I got the call. That’s most lousiest service that I have ever seen!!!
Customer service response - We sincerely apologize for the inconvenience caused by the scheduling issues and lack of timely communication. Your feedback helps us improve, and we thank you for taking the time to share your experience.
Sears Home Services on March 20, 2024
Enerika
The technician was very pleasant and professional
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on March 20, 2024
gaurav S
Customer service response - Thank you so much for the fantastic 5-star rating, gaurav! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 18, 2024
Kamrin S
I remember when Sears was closing the store at 2022. 😭😭😭
Customer service response - We are sorry to hear about your sentiment towards the closing of the Sears store at 2022. Thank you for sharing your memories with us.
Sears Home Services on January 25, 2024
Tony S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
jessica T
Good bye
Customer service response - We apologize for any negative experience you may have had with Sears Appliance Repair. Thank you for taking the time to leave a review and provide feedback.
Sears Home Services on January 26, 2024
Delores S
Martin, is honest, knowledgeable and always delivers great service.
Customer service response - Thank you for your review! We appreciate your kind words about Martin and are happy to hear that he consistently provides honest, knowledgeable, and great service.
Sears Home Services on February 08, 2024
Lillian R
Justine was very polite and knowledgeable. He worked very hard to get my oven fixed. Thank you, Justine!!! Ten stars for you!!!
Customer service response - Thank you for your kind words! We're glad to hear that our technician was polite and knowledgeable during your service.
Sears Home Services on February 08, 2024
