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2280 Griffin Way Reviews
Read reviews from customers who used our services at 2280 Griffin Way
Total reviews
173
Average Rating
4.5/5
Juan is, and has always been, the consummate professional. He is an asset to the Sears company, and a perfect example of what customer service should be.
Vann C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724123551226
Great customer service!
Brittni L,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723771755040
Technician, Jonathan, arrived and quickly diagnosed the issue. He had the AC part on his truck and topped off the Freon. The AC is running properly, very satisfied!
Carl S,
Customer service response - Thank you for sharing your positive experience with Jonathan and our repair services. We're delighted to hear your AC is running smoothly again!
Sears Home Services on 1723083546944
Larry E,
Customer service response - Thank you for the amazing 5-star review, Larry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1722769248606
Robert was not only very knowledgeable and professional, he was also very personable.
Marv B,
Customer service response - Thank you for your kind words about Robert's professionalism and personable nature. We're thrilled you had a positive experience with our service.
Sears Home Services on 1722418565224
Robert was on time, professional, efficient. He was in constant communication with us. He called to make sure our parts arrived and also called to let us know when he was on his way for the repair. He cleaned up after himself and was quite pleasant! Great customer service all around!
Jackie K,
Customer service response - Thank you for your wonderful review! We're thrilled to hear about your positive experience with Robert and his dedication to great customer service.
Sears Home Services on 1721391209610
He was very knowledgable, on time and a fair price!
Jayne J,
Customer service response - Thank you for acknowledging our punctuality, fair pricing, and expertise. We're delighted to have met your expectations!
Sears Home Services on 1721275661163
Technician was was very Professional and experienced. He found that the water softner unit was by passed. Since I don't touch the unit except for checking the salt and add as needed. Whoever technician came for the last service left the unit by passed we were using hard water. No body in our house can by pass the unit.
Bahadur D,
Customer service response - Thank you for your kind words about our technician's professionalism and experience. We apologize for the oversight with your water softener unit and will ensure such an issue does not recur in the future.
Sears Home Services on 1721199152018
aafiya M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721105529632
Our Tech was knowledgeable with the issue, parts were ordered and returned to complete the job. Great service!
Cinthya C,
Customer service response - Thank you for acknowledging our technician's expertise and the efficiency of our service. We're thrilled to hear you had a great experience!
Sears Home Services on 1721105188418
