2280 Griffin Way Reviews

Read reviews from customers who used our services at 2280 Griffin Way


Total reviews

190


Average Rating

4.5/5

November 04, 2026
Overall rating

Kathy,

Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1793829985345

November 03, 2026
Overall rating

Service Tech Issac was great. Friendly and replaced part successfully. Kept me informed along the way. Best to talk to tech directly once service assigned. Had gas dryer valve replaced. The AI system launched this week is not good. Kept calling and texting me, and sending incorrect info.

Karen H,

Customer service response - Thank you for your feedback, Karen! We're glad to hear Issac was great, friendly, and kept you informed while replacing your gas dryer valve. Sorry for the inconvenience with the AI system.

Sears Home Services on 1793758361948

September 25, 2026
Overall rating

Service was great. Your AI appointment procedure was awful. An I noticed that this survey had my sons name and not mine. I miss speaking to a real person. We should be able to contact someone👎

Kevin M,

Customer service response - Thank you for your feedback, Kevin! We're glad to hear the service was great, and we appreciate your input on the appointment procedure and survey details.

Sears Home Services on 1790438718674

September 22, 2026
Overall rating

Don J,

Customer service response - Thank you for the amazing 5-star review, Don! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790100278549

September 07, 2026
Overall rating

Daniel R,

Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788821012750

September 01, 2026
Overall rating

He was a very nice person who seemed very honest. I was glad I called.

Mary W,

Customer service response - Thank you for your feedback, Mary Beth! We're glad to hear you had a positive experience and felt confident in calling us.

Sears Home Services on 1788288170692

August 29, 2026
Overall rating

Diagnosis, part delivered to house and return appointment for repair occurred in the same week. Very efficient and cost saving by having appliance warranty plan.

Rae L,

Customer service response - Thank you for your feedback, Rae! We're glad to hear the process was efficient and that the appliance warranty plan was cost-saving for you.

Sears Home Services on 1788036395456

August 27, 2026
Overall rating

In and out. Exceptional service!

Bendta F,

Customer service response - Thank you for your feedback, Bendta! We're glad to hear you received exceptional service.

Sears Home Services on 1787873211353

August 11, 2026
Overall rating

Very kind and explained everything to our satisfaction!

Bill B,

Customer service response - Thank you for your feedback, Bill! We're glad to hear the technician was kind and explained everything to your satisfaction.

Sears Home Services on 1786482905515

August 10, 2026
Overall rating

Great service. Helpful and informative.

Linda H,

Customer service response - Thank you for your feedback, Linda! We're glad to hear you found our service helpful and informative.

Sears Home Services on 1786385679961

August 09, 2026
Overall rating

Everything went great. The technician found the problem and fixed it! Very pleased.

Mirella H,

Customer service response - Thank you for your feedback, Mirella! We're glad to hear everything went great and that the technician resolved the issue to your satisfaction.

Sears Home Services on 1786312813718

August 07, 2026
Overall rating

marina S,

Customer service response - Thank you for the amazing 5-star review, Marina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786142263189

July 21, 2026
Overall rating

Omar came back and repaired the air condition unit. He did a detailed repair, and the unit is working fine.

Mohamed M,

Customer service response - Thank you for your feedback, Mohamed! We're glad to hear Omar provided a detailed repair and that your air conditioning unit is working fine.

Sears Home Services on 1784737503528

July 17, 2026
Overall rating

Super great technician. He is very knowledgeable and very professional. A definite keeper!

Cynthia M,

Customer service response - Thank you for your feedback, Cynthia! We're glad to hear the technician was knowledgeable, professional, and made a great impression.

Sears Home Services on 1784317066778

June 28, 2026
Overall rating

Amado was great. He was professional and very efficient. Thank you

Milan R,

Customer service response - Thank you for your feedback, Milan! We're glad to hear Amado was professional and efficient.

Sears Home Services on 1782745485808

June 08, 2026
Overall rating

Cody C,

Customer service response - Thank you for the amazing 5-star review, Cody! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780947124871

May 11, 2026
Overall rating

Leslie L,

Customer service response - Thank you for the amazing 5-star review, Leslie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778519295770

April 18, 2026
Overall rating

Cesar was friendly and explained what he was doing

Shaila S,

Customer service response - Thank you for your feedback, Shaila! We're glad to hear Cesar was friendly and explained everything clearly.

Sears Home Services on 1776534421868

March 30, 2026
Overall rating

Alex. The technician who came to repair my Dryer was very professional, helpful, and informative. I much appreciated his detailed Attention to my issues.

Donna H,

Customer service response - Thank you for your review, Donna! We're happy to hear you had a positive experience with Alex's professional and informative service.

Sears Home Services on 1774831490864

March 19, 2026
Overall rating

Robert is an absolute pro technician. He was communicative and courteous throughout the repair.

Donald R,

Customer service response - Thank you for your review, Donald! We're happy to hear you had a positive experience with Robert's professional and courteous service.

Sears Home Services on 1773879489984

March 17, 2026
Overall rating

Very knowledgeable and professional

Barbara K,

Customer service response - Thank you for your review, Barbara! We're happy to hear you had a positive experience with our knowledgeable and professional service.

Sears Home Services on 1773796065429

March 09, 2026
Overall rating

Chris was great, knowledgeable, professional, polite, friendly and fast.

bill T,

Customer service response - Thank you for your review, Bill! We're happy to hear you had a positive experience with Chris's knowledgeable and professional service.

Sears Home Services on 1773015622791

March 01, 2026
Overall rating

Never gives up finding the problem. Great work

Patrick W,

Customer service response - Thank you for your kind words, Patrick! We're happy to hear you had a positive experience with our persistent and dedicated service.

Sears Home Services on 1772419702562

February 17, 2026
Overall rating

Edward C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1771370920771

January 25, 2026
Overall rating

W429 A,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1769395698548

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