2280 Griffin Way Reviews
Read reviews from customers who used our services at 2280 Griffin Way
Total reviews
190
Average Rating
4.5/5
Kathy,
Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793829985345
Service Tech Issac was great. Friendly and replaced part successfully. Kept me informed along the way. Best to talk to tech directly once service assigned. Had gas dryer valve replaced. The AI system launched this week is not good. Kept calling and texting me, and sending incorrect info.
Karen H,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Issac was great, friendly, and kept you informed while replacing your gas dryer valve. Sorry for the inconvenience with the AI system.
Sears Home Services on 1793758361948
Service was great. Your AI appointment procedure was awful. An I noticed that this survey had my sons name and not mine. I miss speaking to a real person. We should be able to contact someone👎
Kevin M,
Customer service response - Thank you for your feedback, Kevin! We're glad to hear the service was great, and we appreciate your input on the appointment procedure and survey details.
Sears Home Services on 1790438718674
Don J,
Customer service response - Thank you for the amazing 5-star review, Don! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790100278549
Daniel R,
Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788821012750
He was a very nice person who seemed very honest. I was glad I called.
Mary W,
Customer service response - Thank you for your feedback, Mary Beth! We're glad to hear you had a positive experience and felt confident in calling us.
Sears Home Services on 1788288170692
Diagnosis, part delivered to house and return appointment for repair occurred in the same week. Very efficient and cost saving by having appliance warranty plan.
Rae L,
Customer service response - Thank you for your feedback, Rae! We're glad to hear the process was efficient and that the appliance warranty plan was cost-saving for you.
Sears Home Services on 1788036395456
In and out. Exceptional service!
Bendta F,
Customer service response - Thank you for your feedback, Bendta! We're glad to hear you received exceptional service.
Sears Home Services on 1787873211353
Very kind and explained everything to our satisfaction!
Bill B,
Customer service response - Thank you for your feedback, Bill! We're glad to hear the technician was kind and explained everything to your satisfaction.
Sears Home Services on 1786482905515
Great service. Helpful and informative.
Linda H,
Customer service response - Thank you for your feedback, Linda! We're glad to hear you found our service helpful and informative.
Sears Home Services on 1786385679961
Everything went great. The technician found the problem and fixed it! Very pleased.
Mirella H,
Customer service response - Thank you for your feedback, Mirella! We're glad to hear everything went great and that the technician resolved the issue to your satisfaction.
Sears Home Services on 1786312813718
marina S,
Customer service response - Thank you for the amazing 5-star review, Marina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786142263189
Omar came back and repaired the air condition unit. He did a detailed repair, and the unit is working fine.
Mohamed M,
Customer service response - Thank you for your feedback, Mohamed! We're glad to hear Omar provided a detailed repair and that your air conditioning unit is working fine.
Sears Home Services on 1784737503528
Super great technician. He is very knowledgeable and very professional. A definite keeper!
Cynthia M,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear the technician was knowledgeable, professional, and made a great impression.
Sears Home Services on 1784317066778
Amado was great. He was professional and very efficient. Thank you
Milan R,
Customer service response - Thank you for your feedback, Milan! We're glad to hear Amado was professional and efficient.
Sears Home Services on 1782745485808
Cody C,
Customer service response - Thank you for the amazing 5-star review, Cody! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780947124871
Leslie L,
Customer service response - Thank you for the amazing 5-star review, Leslie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778519295770
Cesar was friendly and explained what he was doing
Shaila S,
Customer service response - Thank you for your feedback, Shaila! We're glad to hear Cesar was friendly and explained everything clearly.
Sears Home Services on 1776534421868
Alex. The technician who came to repair my Dryer was very professional, helpful, and informative. I much appreciated his detailed Attention to my issues.
Donna H,
Customer service response - Thank you for your review, Donna! We're happy to hear you had a positive experience with Alex's professional and informative service.
Sears Home Services on 1774831490864
Robert is an absolute pro technician. He was communicative and courteous throughout the repair.
Donald R,
Customer service response - Thank you for your review, Donald! We're happy to hear you had a positive experience with Robert's professional and courteous service.
Sears Home Services on 1773879489984
Very knowledgeable and professional
Barbara K,
Customer service response - Thank you for your review, Barbara! We're happy to hear you had a positive experience with our knowledgeable and professional service.
Sears Home Services on 1773796065429
Chris was great, knowledgeable, professional, polite, friendly and fast.
bill T,
Customer service response - Thank you for your review, Bill! We're happy to hear you had a positive experience with Chris's knowledgeable and professional service.
Sears Home Services on 1773015622791
Never gives up finding the problem. Great work
Patrick W,
Customer service response - Thank you for your kind words, Patrick! We're happy to hear you had a positive experience with our persistent and dedicated service.
Sears Home Services on 1772419702562
Edward C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771370920771
W429 A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1769395698548