2280 Griffin Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lorena B
I had an excellent experience with Robert. He was punctual, professional, and quickly diagnosed the issue with my refrigerator. The repair was done efficiently, and he made sure everything was working perfectly before leaving. He was also very helpful, taking the time to answer all of my questions. Highly recommend for reliable and skilled service!
Customer service response - Thank you for your kind words, Lorena! We're thrilled to hear about your positive experience with Robert and his efficient, professional service.
Sears Home Services on November 27, 2024
Diamond R
Johnny is excellent
Customer service response - Thank you for your kind words about Johnny. We're happy to hear you had a positive experience with our service!
Sears Home Services on November 23, 2024
Carolyn P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 11, 2024
Gina K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 06, 2024
Jaime T
Roger was on time and did an excellent job. He was very cordial and professional. Thank you. The logistics / computer system that keep track of parts ordering and scheduling need some help.
Customer service response - Thank you for your kind words, Jaime! We're delighted to hear that both technicians provided polite, professional, and thorough service.
Sears Home Services on October 06, 2024
Clay
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 06, 2024
Heide A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 02, 2024
Deborah H
He was on time, friendly and professional, and completed the installation of the parts. Hopefully the refrigerator will return to the correct temperature soon.
Customer service response - Thank you for your positive feedback on our technician's punctuality and professionalism. We're hopeful your refrigerator will be back to the correct temperature soon!
Sears Home Services on September 28, 2024
Patricia T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 26, 2024
Brad L
Robert was very knowledgeable. Down to earth. Fun to talk with and willing to help me understand what he was doing. He fixed the problem. Great customer service!
Customer service response - Thank you for your kind words about Robert's knowledge and customer service. We're thrilled to hear you had a positive experience and that your issue was resolved!
Sears Home Services on September 15, 2024