15875 Dam Road Ext Reviews

The tech (Robert Eberhardt) has serviced my washer and dryer through the years-arrives on time, courteous, knowledgeble and friendly. He's a good man. David Orton, - Clearlake, CA.

While the appointment took very long the service tech was awesome! I have to be understanding because we do not live near a very populated area :)

Technician was very knowledgeable and courteous, he explained to me exactly what is needed to get the job done and have my A/C back on line. He fixed it very quickly d if I have any problems just call and we will make it right! Thank you Sear's appliance and Choice's Home warranty! Outside it's 104 degrees inside my house it's a. corzy72, your the best!

Great service by the technician but communicating with Sears directly is near impossible. There is no physical way to chat with an actual person just a pre-programmed Bot that puts you in an endless loop. Once the technician actually calls you, things are 5 star.

I trued to provide make.model,and serial number while making appointment and your robot would not allow me to do so .So when tech came for repair he said the part for our microwave was no longer available.So I spent 119 for nothing . Yes, I am totally unhappy. I hate you robot and shall never your service again So, now I got a response to contact you, but there is no way to speak to a human. If you would of provided a means to give you the year,model, and seral number in the first place ,you could of told me that the part was not available, but you sent out a tech to tell me that the part was not available. So you wasted lots of time, and cost me 119.00 for no service.

Sears charged me $130 to tell me they couldn't repair my Dishwasher. It took me two hours to repair wiring. The unremarkable Dishwasher is now working fine. Rip-off. NOT RECOMMENDED.