15875 Dam Road Ext Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nicole B
Aaron is incredibly kind, informative, and prompt. He managed the chaos of my house with patience and understanding (crazy kids and animals). I welcome Aaron back any time. Aaron a good person and good technician. Give than man a raise.
Customer service response - Thank you for your feedback, Nicole! We're glad to hear Aaron provided kind, informative, and prompt service, and we'll be sure to share your kind words with him.
Sears Home Services on June 22, 2025
John F
Robert was great and a professional
Customer service response - Thank you for your feedback, John! We're glad to hear Robert provided great and professional service.
Sears Home Services on June 17, 2025
Richard M
The technician was in and out. He was very knowledgeable about his craft. He was personable, polite, and friendly.
Customer service response - Thank you for your feedback, Richard! We're glad to hear our technician was knowledgeable, personable, and provided efficient service.
Sears Home Services on June 12, 2025
Virginia K
Robert was great and knowledgeable and efficient. However, I was promised a $20 deduction from $119 to $99 to come out and that didn't happen. I called and you don't have a number to complain. I tried everything including calling back and asking for that credit back to my card. They told me I talked to AI therefore I couldn't get what was promised. I want to know why not?? I told your AI I was 77 and fixed income and couldn't afford the money and she said she would give me a $20 discount. How do I get that back on my card? I want an answer, why not be honest
Customer service response - Thank you for your feedback, Virginia. We're glad to hear Robert provided great service, but we apologize for the issue with the promised discount. Please contact us directly so we can address your concerns and assist you further.
Sears Home Services on June 05, 2025
Mark L
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 03, 2025
G N
Macho was awesome. He communicated with me on his arrival time arrived right at the time he said he would was able to troubleshoot and resolve our issues very professional and kind. He did a great job.
Customer service response - Thank you for your feedback! We're glad to hear Macho provided professional service and resolved your issues efficiently.
Sears Home Services on June 02, 2025
Joseph J
Great communication. Very polite. Perfect service
Customer service response - Thank you for your feedback, Joseph! We're happy to hear you experienced great communication and perfect service.
Sears Home Services on May 14, 2025
Rita T
Very nice knowing the product, explained Great 👍
Customer service response - Thank you for your feedback, Rita! We're glad to hear you had a great experience with our knowledgeable technician.
Sears Home Services on May 07, 2025
Barbara C
Great service from technician
Customer service response - Thank you for your feedback, Barbara! We're glad to hear you received great service from our technician.
Sears Home Services on May 05, 2025
Shannon H
Great service
Customer service response - Thank you for your feedback, Shannon! We're glad to hear you received great service.
Sears Home Services on April 30, 2025