15875 Dam Road Ext Reviews
Showing most recent reviews from verified customers of Sears Home Services
Billie L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 01, 2024
Tim S
The technician was very helpful. Explained the problem and solution very clearly. Was in and out very quickly without alot of fuss.
Customer service response - Thank you for your positive feedback, Tim! We're delighted to hear that our technician provided clear explanations and efficient service.
Sears Home Services on September 28, 2024
Kevin S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 18, 2024
Mary R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 22, 2024
Jim P
Excellent technician who is knowledgeable, on time and very thorough. Very happy to have my appliance back and working like new.
Customer service response - Thank you for the positive feedback! We're thrilled to hear you were satisfied with our service and your appliance is working like new.
Sears Home Services on July 24, 2024
Kelly S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 12, 2024
David
The tech (Robert Eberhardt) has serviced my washer and dryer through the years-arrives on time, courteous, knowledgeble and friendly. He's a good man. David Orton, - Clearlake, CA.
Customer service response - Thank you, David, for sharing your positive experience with Robert. We're thrilled to hear about the consistent, quality service he has provided for your washer and dryer needs.
Sears Home Services on June 26, 2024
Shannon H
While the appointment took very long the service tech was awesome! I have to be understanding because we do not live near a very populated area :)
Steve J
Technician was very knowledgeable and courteous, he explained to me exactly what is needed to get the job done and have my A/C back on line. He fixed it very quickly d if I have any problems just call and we will make it right! Thank you Sear's appliance and Choice's Home warranty! Outside it's 104 degrees inside my house it's a. corzy72, your the best!
Customer service response - Thank you for sharing your positive experience with our technician, and we're thrilled to hear your A/C is keeping you cool. Remember, we're here whenever you need us!
Sears Home Services on June 09, 2024
Bill S
Great service by the technician but communicating with Sears directly is near impossible. There is no physical way to chat with an actual person just a pre-programmed Bot that puts you in an endless loop. Once the technician actually calls you, things are 5 star.
Customer service response - We apologize for the trouble you've faced, Bill. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 17, 2024
