5900 Sunrise Mall Reviews

Read reviews from customers who used our services at 5900 Sunrise Mall


Total reviews

492


Average Rating

4.7/5

Good
August 09, 2024
Overall rating

It was very good except for one day when you were supposed to come to our house and you never made it and you didn't phone to let us know. We live about 45 minutes from Darwin Way and had been there since 1:00.

Trudy Rose,

El Dorado Hills, CA
Might still be an issue
July 29, 2024
Overall rating

The freezer is now colder than ever, but the fridge is not getting cold enough it appears another visit is required. Justice was very communicative and professional.

Brinley O,

Cameron Park, CA
air conditioner
July 12, 2024
Overall rating

I wish he would have looked at the duct system which I indicated was not great in a certain part of house otherwise the system was repaired and works

Sharon L,

Shingle Springs, CA
Did a good job
September 24, 2023
Overall rating

Needed a part that was supposedly replaced Last February. Buy the technician last February didn't leave the old one. Abdul didn't have the part. Rather than order, he found a part. Had someone drop it off and came back later. This was good because this appointment was rescheduled. The week before I waited four hours and nobody showed.

Long time Sears warranties,

Sacramento, CA
Good But Issue with Parts
September 20, 2023
Overall rating

While the service that was performed got the burner working properly again, the part that had been shipped to my address was the wrong part. Fortunately, Abdul had the correct part with him.

Eric S,

Orangevale, CA
Mathew
August 20, 2023
Overall rating

He got the job done and was good to reach out to supervisor when needing help. Cleaned up and was friendly

Deborah H,

Folsom, CA
Refrigerator/Freezer Repaird
August 17, 2023
Overall rating

Pleasant young man. However, part not available. Final repairs delayed.

Linda B,

Orangevale, CA
Good work
August 02, 2023
Overall rating

Ladarius seemed to do a very thorough job of inspecting the refrigerator, range, washer and dryer. He had good advice about the appliances. And he efficiently ordered replacement parts and scheduled a future appointment to install the parts. But I don't remember what he told me about the water pooling in the door frame of the washer and the occasional soaking of the laundry instead of spinning dry. Please ask him to let me know what I can do about the washer.

David B,

Carmichael, CA
Services call and billing
April 25, 2025
Overall rating

Unable to fix my oven & microwave I was billed twice for parts and service. 1st bill $1002.95 2nd bill $1002.95 I was only credited first bill . The 2nd payment was to be for diagnostic / service call $179.00, but I was charged full $1002.95 amount. I needed my refund of $823.95.

Jerry B,

Rancho Cordova, CA
Ice maker repair
March 08, 2025
Overall rating

Manzoor E. did an excellent job repairing the ice maker of my Samsung refrigerator, I already recommend him to my neighbor.

Victor R,

El Dorado Hls, CA