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5900 Sunrise Mall Reviews
Read reviews from customers who used our services at 5900 Sunrise Mall
Total reviews
499
Average Rating
4.7/5
Sears home services
The technician did a great job..and his apprentice was also very good.
Linda B,
Fair Oaks, CAFrederick needs a Raise!
Sears customer services needs to be reported to BBB but Frederick is who rocked!! He stayed in touch. He let me know play by play what was happening. The hiccups he came across. Everything. Even when he had to cancel, he informed dispatch that I needed to be rescheduled since Sears kept giving me the run around. Again. Frederick needs a raise.
Josette M,
Sacramento, CArepair of washing machine
Sears first sent a repairman who didn't know how to diagnose the problem with our washing machine. He ordered a part which did not fix the problem, but it required me to stay around for another 8 to 12 time frame waiting for the installation of the wrong part. Then one of Sears absolute best repairmen arrived today and made a very quick disagnosis. His name is Keith Griffin. He has a great personality and is very very good at diagnosing problems. It took him only a few minutes to diagnose the real problem and then he took the time to go to buy the parts and install them. I don't know if he can easily fix any problem with any appliance, but he impressed me. His manner was and efficiency are excellent and he quickly did what needed to be done. Sears A&E applicances needs to find more people like Keith.
Richard K,
Carmichael, CAStovetop Service Call Burners Don't Heat
Ahmad was prompt, professional, pleasant, and skilled. He determined what needed to be done and did it. I felt confidence in his expertise. He communicated everything clearly with me. He made his organization look good. Thank you!
Sue C,
Citrus Hts, CAExcellent Technician
Knowledgeable in Heat Pum maintanence and repair. Adam was on time and notified me of his arrival. Charges were as expected. Learned new information about my heat pump operation.
Kathleen E,
Sacramento, CADetailed tech
He was very detailed and thorough in explaining things as well as helping with preventative measures for the future. I highly recommend Claudio. Thank you for the great customer service and all the time spent showing me things. I definitely understand how my fridge works much better now.
Holly J,
CARepair Dryer
Conrad was efficient and professional
Nellie J,
Sacramento, CAAfter an initial attempt we got the right guy!
Mathew was professional and knowledgeable! He also followed up. Much appreciated.
Joseph W,
Folsom, CAExcellent Customer Service
Matthew was very helpful & knowledgeable. He was able to help me resolved my issue with my refrigerator.
Nolema Bailes,
Cameron Park, CASamsung clothes washer
Patient and professional. Repair completed and problem seems to be solved.
Richard Kemmler,
Carmichael, CA