5900 Sunrise Mall Reviews

Read reviews from customers who used our services at 5900 Sunrise Mall


Total reviews

499


Average Rating

4.7/5

Technician was awesome!
September 24, 2023
Overall rating

Other than being behind schedule, everything here was absolutely awesome. Don't remember his name I think it was EV and he was professional and Speedy with figuring things out

Trish P,

Gold River, CA
Logan A
September 22, 2023
Overall rating

Great job and service!! Thanks so much for your hard effort to make this job possible. Patricia

Patricia C,

Carmichael, CA
Abdul H
September 22, 2023
Overall rating

Timely, knowledgeable and efficient

Deborah G,

Folsom, CA
Dryer
September 22, 2023
Overall rating

Excellent service. Knowledgeable and on time. Fixed a previous disaster by another company.

Denise B,

Citrus Hts, CA
BEST CUSTOMER SVC.
September 22, 2023
Overall rating

I HAVE BEEN SO IMPRESSED AND APPRECIATIVE OF THE CUSTOMER SVC THAT WE HAVE RECEIVED FROM SEARS. THEY HAVE BEEN HERE 2 X IN THE LAST MONTH TO DO A REPAIR ON MY DRYER. BOTH TECHS WERE KIND, CURTIOUS, HELPFUL AND FULL OF INFORMATION. EVERYTHING THAT THEY TOLD ME WAS 100% ACCURATE AND TO THEIR WORD. EVEN REGARDING ORDERING OF PARTS AND RE INSTALL. BRAVO SEARS.

CHELLIE C,

Ione, CA
Thoroughness
September 21, 2023
Overall rating

Mohammed was very thorough, polite and cleaned up any mess he may have created.

Raymond S,

Citrus Hts, CA
Madho and my kenmore fridge
September 21, 2023
Overall rating

Madho was an excellent communicator and knew exactly what the problem was and fixed it. Technicians have been here 3 times prior and never determined why the fridge was developing frost and icing up. It appears the issue has been fixed. Figures crossed. He was very knowledgeable and walked me through the entire process and why icing was happening. Thank you!

Deborah Hunter,

Folsom, CA
Conrad was very polite and knew his job well
September 21, 2023
Overall rating

Conrad did a wonderful job and in no time at all had replaced three parts in the drier, very thorough and knowledgeable

Margarita B,

Rncho Cordova, CA
Awesome
September 21, 2023
Overall rating

Got to us when he said he would... fixed our washer in 10 min... gave us some good advice for future use.... perfect

Joe T,

Carmichael, CA
1st tech was incompetent, 2nd was fabulous
September 20, 2023
Overall rating

today was the second time a tech was here for our dishwasher. the first tech did not bother to take anything apart to find what was only a loose wire. instead he ordered 2 incorrect parts that we waited 5 weeks to receive. when Abdul came out, he realized the parts were wrong and took the panel apart, fixing the loose wire. this is not the first time we have had incompetent technicians. Thankfully, the second time was a charm.

Jamie T,

Antelope, CA