100 Los Cerritos Reviews
Showing most recent reviews from verified customers of Sears Home Services
Karen E
Chris was polite, and very nice. I would definately use him again!
Customer service response - Thank you for your kind words, Karen! We're delighted to hear that Chris provided polite and nice service.
Sears Home Services on November 18, 2024
Pat L
He is very professional at his job thank you
Customer service response - Thank you for your kind words, Pat! We're delighted to hear that our technician provided professional service.
Sears Home Services on November 18, 2024
Melanie C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 16, 2024
Adriana P
(Translated by Google) Very good service (Original) Muy buen servicio
Customer service response - ¡Gracias por tus amables palabras, Adriana! Nos alegra saber que recibiste un muy buen servicio.
Sears Home Services on November 10, 2024
sabrina K
The technicians that came out were GREAT they were very efficient they did they job correctly very nice and very helpful if it was for the technicans i would have never got my washer fix ................. As for your customer service people that answer your phone they were awful poor service they didn't know how to do their job They're incompetent every time I ask to speak to a manager they would be around the Bush I had to call them multiple times and still got no solution I would give your customer service a 0 stars
Customer service response - Thank you for your feedback, Sabrina! We're glad to hear the technicians provided great service and fixed your washer efficiently. We apologize for the issues you faced with our customer service team and appreciate your input.
Sears Home Services on November 07, 2024
Alma G
He was prompt, courteous, knowledgeable and answers all of our questions.
Customer service response - Thank you for your kind words, Alma! We're delighted to hear that our technician was prompt, courteous, and knowledgeable.
Sears Home Services on November 05, 2024
ivan P
Great worker, had the parts already to fix it.
Customer service response - Thank you for your kind words, Ivan! We're delighted to hear that our technician was well-prepared and provided great service.
Sears Home Services on November 05, 2024
Ruth C
Very professional and accommodating. Thank you Carolyn for a very seamless repair!
Customer service response - Thank you for your kind words, Ruth! We're delighted to hear that Carolyn provided a professional and seamless repair experience.
Sears Home Services on November 03, 2024
Johnice W
She came in and knew what was wrong and showed me. Very knowledgeable and respectful. Made me feel I made the right decision to contact Sears!
Customer service response - Thank you for your kind words, Johnice! We're delighted to hear that our technician provided knowledgeable and respectful service, making you feel confident in choosing Sears.
Sears Home Services on November 03, 2024
Cynthia C
Very pleasant and did a great job with my dryer, it works perfect now Thank you!
Customer service response - Thank you for your kind words, Cynthia! We're delighted to hear that your dryer is working perfectly now.
Sears Home Services on November 03, 2024
