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2561 El Camino Real Reviews
Read reviews from customers who used our services at 2561 El Camino Real
Total reviews
218
Average Rating
4.8/5
Excellent service man but terrible service from Sears schedu
We had an appointment for the repair and waited 5 hours, only to then be notified that the appointment was rescheduled to another day. The rescheduled appointment was to be in a window of 8-noon but the service man didnt come until after 1. The service man himself was great: professional, friendly, neat, and skilled. Too bad he works for such a poorly managed company.
Richard M,
Palo Alto, CAThorough job repairing my washing machine
Hung not only found the leaking pipe, but also identified the root cause of the problem and fixed that as well. Great work, and thank you!
Kimon R,
Los Altos Hills, CAFurnace
Gary was very knowledgeable about our furnace issue and fixed it with a smile.
Diane H,
Half Moon Bay, CAIce maker repair
Excellent service. Very friendly and he did an excellent job
Peter B,
San Mateo, CAGood dryer service
Sloan was friendly and professional. Letting us know when he was on his way was very much appreciated. He explained what he was doing and why we had the problem we did.
Susan G,
Mountain View, CAIncredibly helpful and considerate
Robert was not only technically proficient, his personal courtesy and professionalism was outstanding. I have always found repairmen to be competent; however their personal skills can vary. Robert's social and communication skills were at the top of the pack. I would definitely give Robert an A+ for outstanding customer service.
Gordon L,
Menlo Park, CAWasher repair
Hung N provided excellent customer service. He was professional, courteous, and knowledgeable. He ensured my washer was working properly before he left.
Louhiroko L,
Menlo Park, CAGOOD SERVICE
Robert was polite and pleasant. Made sure everything worked. I highly recommend him.
Barbara P,
Palo Alto, CAExcellent service
Gary was a great tech, knowledgeable and personable. Identified the problem and solved it.
Mason H,
Los Altos, CAGreat service -
Sloan was here with another service tech to fix our Samsung range. They did a great job, were very professional, it's too bad the Samsung Range has a badly designed door latch.
Keith S,
Redwood City, CA